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Servicenow developer

4 months ago

Delhi, India Tech Mahindra Full time
The ideal candidate will be responsible for developing high-quality applications. They will also be responsible for designing and implementing testable and scalable code.

Design and implement ServiceNow solutions: Lead the design and development of ServiceNow platform solutions, ensuring alignment with business requirements and best practices.

Understands the system architecture and integration approach for ServiceNow, including designing solutions for IT Service Management (ITSM), IT Operations Management (ITOM), and other modules.

Technical expertise: Possess deep technical knowledge of the ServiceNow platform, including configuration, customization, and administration, to provide guidance and support to the development team.

Process improvement: Identify opportunities for process improvements and automation within the ServiceNow platform, working closely with stakeholders to streamline workflows and enhance efficiency.

Integration management: Oversee the integration of ServiceNow with other enterprise systems, such as CRM, HRIS, and ERP, ensuring data integrity and seamless data flow across systems.

Solution documentation: Create detailed technical documentation, including system designs, architectural diagrams, and configuration guides, to support development and implementation activities.

Stakeholder collaboration: Collaborate with business stakeholders, IT teams, and vendors to gather requirements, provide technical guidance, and ensure successful delivery of ServiceNow solutions.

Quality assurance: Conduct thorough testing and quality assurance activities to validate ServiceNow configurations, customizations, and integrations, ensuring system stability and reliability.

Team leadership: Provide leadership and mentorship to a team of ServiceNow developers, guiding them in delivering high-quality solutions and ensuring adherence to coding and development standards.

Stay updated with industry trends: Stay abreast of the latest ServiceNow features, functionalities, and best practices, and assess their potential impact on the organization's ServiceNow implementation strategy