Kotak Mahindra Bank | BRM/BRM-BD | kerala
3 weeks ago
Branch Relationship Manager
Department : Retail Liabilities – Branch Banking
Location : Vadakara, Kozhikode - Nadakkavu, Ernakulam, Kochi - Ravipuram, Kottiyam(Old Center Name), Thiruvalla
Position Grade : Deputy Manager
Job Role: Branch Relationship Manager
- Sales of Complete Product Basket (viz. Banks and Investment Products, Cross-Sell Asset Products etc.)
- Handle Customer Service Requirements like Account Opening, DMAT Account Opening, Grievances, Liability Product Selling, and Liability on product features, Cheque Book Insurance.
- Speed and Efficiency of Service Given.
- Going beyond the Professional need of the Customer by providing other Products. Enhancement of Customer Value.
- Back-up to Relationship Managers holding HNI Relationship(s).
- Customer Acquisition through Referrals.
Job Requirements:
- Equal blend of Service and Sales orientation. In absence of Equality, prefer Sales Orientation as a Skew.
- Thorough understanding of Banking.
- Customer Retention.
- Cost Efficiency through Process.
- Graduation is mandatory.
- Minimum 2 years of banking sales/portfolio experience.
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