Incident Manager

At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big,...

At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big,...

Incident Manager - Job DescriptionPerform L1.5 troubleshooting & resolution for Infrastructure and application related issues as per knowledge articles.Monitoring alerts or incidents and acknowledgement per defined SLA.Perform health check activities and monitor performances of infrastructure components & applications.Engage third parties (as required) to...

Are you looking for new opportunities or for a new challenge in your career? Maybe this job is for you We are currently looking for a Major Incident Manager. Role description The Major Incident Manager is responsible for the end-to-end management of all IT major incidents. We are looking for a dynamic Major Incident Manager to join our IT...

Are you looking for new opportunities or for a new challenge in your career? Maybe this job is for you! We are currently looking for a Major Incident Manager. Role description  The Major Incident Manager is responsible for the end-to-end management of all IT major incidents. We are looking for a dynamic Major Incident Manager to join our IT...

Are you looking for new opportunities or for a new challenge in your career? Maybe this job is for you! We are currently looking for a Major Incident Manager. Role description  The Major Incident Manager is responsible for the end-to-end management of all IT major incidents. We are looking for a dynamic Major Incident Manager to join our IT...

7+ Years in MIM, Maintain Incident Management Process which requires adding an Incident Focal role 24x5 (Mountain Standard Time - MST) with weekend on-call. o Drive all major incidents to resolution and provides all the proper communication during and after the issue is resolved. o Perform the following Incident Manager responsibilities throughout a Major...

Dear Candidates Urgent Requirement Position - Incident Management Command Center / NOC Engineer Exp - 1 to 2 Years Salary - 2 to 4LPA Location - Hyderabad/Bangalore Role Command Center Engineer Job Responsibilities: Perform L1.5 troubleshooting & resolution for Infrastructure and application related issues as per knowledge articles. Monitoring...

Description The desired candidate should be able follow up on all client issues to identify any incidents and follow upwith the respective resolution groups and have the issues investigated and fixed immediately. Candidateshould be well versed with the RCA (Root Cause Analysis) process and should be comfortable reachingout to different departments to...

Description The desired candidate should be able follow up on all client issues to identify any incidents and follow upwith the respective resolution groups and have the issues investigated and fixed immediately. Candidateshould be well versed with the RCA (Root Cause Analysis) process and should be comfortable reachingout to different departments to...

Job Description : This job is primarily responsible for applying a high level of depth and breadth of expertise in the area of Major Incident Management.This position is also responsible for providing technical direction and leadership in areas of Problem and Change Management Facilitates the technical bridge during Priority 1 incidents by providing general...

Job Title: Incident ManagerCompany: Leading IT Services ProviderResponsibilities and Challenges :Record and classify Incidents, taking immediate action to restore IT Services promptly.Escalate issues to service teams, senior management, and leaders for necessary attention.Utilize technology for effective communication and stakeholder management.Associate...

Responsibilities and Challenges : - Record and classify received Incidents and undertake an immediate effort in order to restore a failed IT Service as quickly as possible;. - Conducts escalation to service teams, senior management and leaders to ensure appropriate awareness, engagement and focus;. - Leveraging technology to issue all communications and...

Responsibilities and Challenges : - Record and classify received Incidents and undertake an immediate effort in order to restore a failed IT Service as quickly as possible;. - Conducts escalation to service teams, senior management and leaders to ensure appropriate awareness, engagement and focus;. - Leveraging technology to issue all communications and...

Job DescriptionJob PurposeLocation: IndiaThe position is for an experienced Incident / Problem / Change Manager within the Enterprise Technology Operations organization (Core Engineering Business Unit). The individual will be responsible for managing technology incidents/changes, managing / coordinating recurring incident/problem/change management activities...

Job DescriptionJob PurposeLocation: IndiaThe position is for an experienced Incident / Problem / Change Manager within the Enterprise Technology Operations organization (Core Engineering Business Unit). The individual will be responsible for managing technology incidents/changes, managing / coordinating recurring incident/problem/change management activities...

Job Description Job Purpose Location: India The position is for an experienced Incident / Problem / Change Manager within the Enterprise Technology Operations organization (Core Engineering Business Unit). The individual will be responsible for managing technology incidents/changes, managing / coordinating recurring incident/problem/change...

Job Description Job Purpose Location: India The position is for an experienced Incident / Problem / Change Manager within the Enterprise Technology Operations organization (Core Engineering Business Unit). The individual will be responsible for managing technology incidents/changes, managing / coordinating recurring incident/problem/change management...

Incident Manager - Job DescriptionPerform L1.5 troubleshooting & resolution for Infrastructure and application related issues as per knowledge articles.Monitoring alerts or incidents and acknowledgement per defined SLA.Perform health check activities and monitor performances of infrastructure components & applications.Engage third parties (as required) to...

Role Background: Tech Mahindra delivers large application maintenance support (AMS) -managed services and IT Infrastructure managed services (IMS) to many customers. As part of AMS and IMS delivery, Tech Mahindra will also implement Service Management Office (SMO) which will implement and operate ITIL best practices. This role will be part of SMO working in...