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Configuration Lead

2 months ago

India Norstella Full time

Role Lead Configuration

Location India, Remote (Work from anywhere in India)

Minimum Qualification B Tech (or equivalent) from an accredited institution

Indicative Experience 10-15 Years Experience

Domain Technology


About Norstella


At Norstella, our mission is simple: to help our clients bring life-saving therapies to

market quicker and help patients in need.


Founded in 2022, but with history going back to 1939, Norstella unites best-in-class

brands to help clients navigate the complexities at each step of the drug

development life cycle and get the right treatments to the right patients at the

right time.


Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers

must-have answers for critical strategic and commercial decision-making.

Together, via our market-leading brands, we help our clients:

  • Citeline accelerate the drug development cycle
  • Evaluate bring the right drugs to market
  • MMIT identify barrier to patient access
  • Panalgo turn data into insight faster
  • The Dedham Group think strategically for specialty therapeutics


By combining the efforts of each organization under Norstella, we can offer an

even wider breadth of expertise, cutting-edge data solutions and expert advisory

services alongside advanced technologies such as real-world data, machine

learning and predictive analytics.


As one of the largest global pharma intelligence solution providers, Norstella has

a footprint across the globe with teams of experts delivering world class solutions

in the USA, UK, The Netherlands, Japan, China and India.


Job Description


We are looking for an individual to lead a Configuration Team responsible for the

accurate and timely collection of public domain data related to drug

development and the pharmaceutical industry from a wide variety of sources

and using different approaches, including web scraping, APIs and others. This

team has subject matter expertise in data acquisition processes and related

technology.


Key Duties & Responsibilities


  • Line manage several L8/L9 associates and take ownership of operational
  • excellence and output from these teams
  • Work closely with L7 associates to implement strategic initiatives and
  • corporate objectives within teams / remit that have been assigned
  • Be able to resolve complex people management issues to ensure that SLAs
  • are met across remit
  • Be able to resolve issues to ensure that SLAs are met across remit


Key Requirements


  • Bachelors in technology/engineering or equivalent
  • 8-15 years experience, preferably in a life sciences domain or tech role adjacent to life sciences or similar
  • Excellent managerial and interpersonal skills
  • Ability to manage own workload, work independently, and manage a team of managers
  • Working knowledge of front-end languages, libraries and file types such as
  • HTML/CSS, Javascript, XML, JSON, JQuery, AJAX etc.
  • Familiarity with data scraping concepts and tools related to data acquisition and processing, such as Postman, UIPath etc.
  • Excellent proficiency in Microsoft Office, including Excel and PowerPoint
  • Impeccable or native English verbal and written communication
  • Professional customer service attitude
  • Familiarity with the pharmaceutical industry and drug development concepts desirable but not essential


Our guiding principles for success at Norstella


01: Bold, Passionate, Mission-First


We have a lofty mission to Smooth Access to Life Saving Therapies and we will get

there by being bold and passionate about the mission and our clients. Our clients

and the mission in what we are trying to accomplish must be in the forefront of

our minds in everything we do.


02: Integrity, Truth, Reality


We make promises that we can keep, and goals that push us to new heights. Our

integrity offers us the opportunity to learn and improve by being honest about

what works and what doesn t. By being true to the data and producing realistic

metrics, we are able to create plans and resources to achieve our goals.


03: Kindness, Empathy, Grace


We will empathize with everyone's situation, provide positive and constructive

feedback with kindness, and accept opportunities for improvement with grace

and gratitude. We use this principle across the organization to collaborate and

build lines of open communication.


04: Resilience, Mettle, Perseverance


We will persevere even in difficult and challenging situations. Our ability to

recover from missteps and failures in a positive way will help us to be successful

in our mission.


05: Humility, Gratitude, Learning


We will be true learners by showing humility and gratitude in our work. We

recognize that the smartest person in the room is the one who is always listening,

learning, and willing to shift their thinking.