Billing Specialist

Vacancy details General information Organisation InfoVista is an Equal Opportunity Employer. We are committed to the principles of equal opportunity and freedom from any harassment or discrimination for all candidates and employees. We adhere to these in all our hiring, promotion, employee movement practices. Reference Position description Category Finance - Finance Operations: AP/AR, Billing, Collections Job title Billing Specialist Contract Indefinite term contract Position start date 28/06/2024 Job description Infovista is the leader in network lifecycle automation The company develops unique software solutions that allow communications service providers (CSPs) and enterprises to eliminate complexity, drive productivity, reduce time-to-market and monetize new services like 5G, loT and fixed networks. Established in 1995 and owned by private equity firm Apax Partners, Infovista has a truly international footprint. Our 800+ professionals from 37 nationalities deliver our innovative solutions in more than 150 countries.  Position Description:  Responsible for the overall invoicing for AMER region. Reporting to the Director of Credit Management, this position  is responsible for the accurate and efficient invoicing within an organization, ensuring compliance with policies and providing excellent customer service. They play a crucial role in maintaining financial stability and supporting overall business operations.  · Generate and distribute accurate and timely invoices to customers via mail, email, or electronic billing systems.  · Ensure invoices contain necessary information such as product descriptions, quantities, prices, discounts, and payment terms.  · Utilize billing software or ERP systems to input and maintain customer and invoice data accurately.  · Communicate with customers to answer billing inquiries and resolve discrepancies in a professional and timely manner.  · Ensure compliance with company billing policies and procedures, as well as regulatory requirements (e.g., sales tax, VAT).  · Identify opportunities to streamline billing processes and improve efficiency, contributing to overall departmental goals.  · Perform other assigned tasks and duties necessary to support the billing department.  Profile Responsible for the overall invoicing for AMER region. Reporting to the Director of Credit Management, this position is responsible for the accurate and efficient invoicing within an organization, ensuring compliance with policies and providing excellent customer service. They play a crucial role in maintaining financial stability and supporting overall business operations.  We offer Key Skills, Competencies and Experience required · University degree or related years of experience · 5 years of experience in billing, accounts receivable, or related role preferred. Familiarity with invoicing procedures and billing systems/software (e.g., Financial Force) beneficial. · Preferable Accounting knowledge. · Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and ability to learn new software systems quickly · Strong attention to detail and accuracy in data entry and financial record-keeping · Excellent verbal and written communication skills, with the ability to interact effectively with customers and internal stakeholders. · Basic analytical and problem-solving skills to investigate and resolve billing discrepancies. · Ability to prioritize tasks, manage time effectively, and meet deadlines in a fast-paced environment. · Collaborative attitude with a willingness to assist colleagues and contribute to team success. · Uphold confidentiality and maintain ethical standards in handling sensitive financial information · Ability to adapt to changes in procedures and technology to support evolving business needs