System Administrator

1 month ago

Kochi, India Brennan IT India Private Limited Full time
System Administrator / (5 years experience in Hyper - V mandatory)

PurposeTo provide 1st, 2nd or 3rd level technical support to Brennan IT clients, engineers and staff, 1st levelmonitoring and technical support to Brennan IT clients and staff. To coordinate, collaborate andescalate incidents within stipulated timelines, maintain existing cloud/infrastructure services andensure that environment runs in an optimal way. and Continuously Improve the Efficiency andExcellence of Service Delivery as Measured by Client facing Surveys and Ratings in everydepartment you are part of.Key ResponsibilitiesMaintaining/contributing to KMS for client and internal team, for both technical & processesServer monitoring using SCOM, N-ABLE, Logic Monitor, Basic Intune / SCCM configurationsUnderstanding of O365, Mimecast, Intune, Azure integrationManage security settings on Microsoft ATPKnowledge of endpoint security at CSP level for Sophos, SentinelOne, CrowdStrike etc.Ability to perform initial investigation on security breach alertsVendor Management (hardware and Software vendors – HP, Dell, MS, VM, Citrix and others)Storage understanding NAS, SAN e.g., data domain, IBM, Netapp, Hitachi, Fujitsu, HP 3parAdministration of Windows Server, groups, group policies, DNS, DHCPUnderstanding of backups, replications for Veeam, Symantec, Zetro, CommvaultOn premises backup alert management, monitoring and restorationExecution of maintenance tasks, App upgrades, patch escalations etc.Monitor, Investigate and escalate issues in timely manner as per escalation MatrixAbility to manage technical escalations from client/end user/internal teamMigration of VM’s from on premise to cloudBasic understanding of SQL, maintenance plan, backupUnderstanding of certificate management on appliance, servers, websitesSSL certificate renewal and installation on various roles (IIS, ADFS, ADC-Netscaler, Apache,SQL Reporting Services, WAS, Load Balancers)Smooth and timely customer engagementDisk, CPU, Snapshot management provisioningMonitor, manage experience with ESXI/Hyper-V hosts, Nutanix, Dell, HP SimpliVityManage understand Failover Cluster, NLBCitrix/RDS/WVD knowledge with application publishing, upgrading, managing securelyManage windows update compliance.Antivirus Management, Sophos, Defender.Routine firmware upgrades of Physical Servers.Capacity planning and managementPatching ESXi hosts and vCenter updatesBasic know how of linuxAvailability during critical outages impacting multiple functionsMaintain the performance level and upkeep virtual, physical infrastructureWorking within the team to develop processes to enable Automation, Orchestration, andenhance existing servicesKnowledge of vulnerability management and critical remediationChange management, performing RCA and able to clearly articulate the actions/outcomesDesired Experience: 2-5 yrs. minimum experience in Windows Server Administration / SystemAdministration / Wintel Administration / Hyper V Administration / IT Technical Support role/ forinternational clients, preferably in MS IT provider / IT Companies.Key Competencies:Knowledge of as many more technologies like VMware, Windows Hypervisors, AzureAdministrations, O365, Mimecast, SQL Administration, Windows Administration.Must have secondary and tertiary technical skills.Should have experience in VM Deployment, VM Migration, managing host clustersExtremely high-level attention to detail with methodical troubleshooting processIndependent time management skillsGood verbal and written communication skillsMust have knowledge of Storage technologies like HP, IBM, Dell, Cisco serversDemonstrable Industry based technical aptitude (E.g., Microsoft, Citrix, HP, VMware,Hyperv, Nutanix, O365, Azure Administration)Proactive vs Reactive approachITIL Service Management Foundation accreditationEssential Skills:Windows Server including 2016/2019, DNS, DHCP, Group PolicyActive Directory 2012 and aboveVMware / Virtualization (Hyper – V, VMware)O365, Azure AdministrationDesired Skills:Exposure to Backup tools like Veeam/Commvault/Backup execWindows Administration certifications 2012 and aboveExposure to SAN /NASMS Azure and Office 365 AdministrationSymantec Endpoint or McAfee or Sophos or SentinelOne or CrowdStrikeExposure to Blade servers and configurationsITIL Foundation and ServiceNow ITSM tool

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