Information Technology Field Engineer

2 days ago

Noida, India Oakter - Consumer Brand by RIOT Labz Full time


We're Hiring | IT Field Support Technician


Location:
Noida


Department:
Information Technology


Employment Type:
Full-Time


Joining:
Immediate


Salary:
As per company norms

We're looking for a
dedicated and skilled IT Field Support Technician
to join our team in Noida. If you're passionate about solving technical challenges, supporting users, and ensuring seamless IT operations in a fast-paced environment, this role is for you


About Oakter (by RIOT Labz)

Oakter is a leading original design manufacturer (ODM)
in India, specializing in
IoT devices, consumer electronics, EV chargers, PoS soundboxes, audio equipment, and GPS trackers
. With a focus on
innovation and quality
, we are driving
Manufacturing 2.0
in the electronics industry.


Key Responsibilities

  • Provide on-site and remote support for desktops, laptops, printers, and mobile devices
  • Troubleshoot hardware, software, and basic network-related issues
  • Install, configure, and maintain IT equipment, peripherals, and workstations
  • Assist with LAN/WAN connectivity and basic network troubleshooting
  • Maintain IT inventory, asset tracking, and documentation
  • Coordinate with central IT teams and escalate issues when necessary
  • Visit internal/client locations for support and installations
  • Support IT procurement, vendor coordination, and market research


What We're Looking For

  • 1–3 years of experience in IT support or field technician roles
  • Strong knowledge of Windows OS, MS Office & basic networking
  • Diploma/Degree in IT, Computer Science, or related field
  • Excellent troubleshooting and customer service skills
  • Willingness to travel as needed
  • Experience with helpdesk systems, Active Directory, or Office 365 preferred


Apply Now

Interested candidates can share their CVs at:

.COM
/
.COM

  • Note: Only relevant profiles will be considered.

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