Front Office executive

7 days ago


Ernakulam, India Sree Gokulam Motors & Services Pvt Ltd Full time

We are seeking a professional and customer-oriented Front Office Executive to be the first point of contact at our automobile dealership. The role involves greeting customers, managing inquiries, coordinating with internal teams, and ensuring a smooth customer experience.

Key Responsibilities:

  • Welcome and assist customers/visitors in a friendly and professional manner.
  • Manage incoming calls, emails, and direct them to the concerned departments.
  • Maintain customer records and update the system accurately.
  • Coordinate with the sales and service teams for smooth workflow.
  • Handle customer queries and escalate unresolved issues to the concerned authority.

Requirements:

  • Graduate in any discipline with good communication skills.
  • Prior experience in front office/customer service preferred.
  • Pleasant personality, strong interpersonal skills, and a customer-first approach.

Apply on:

Job Type: Full-time

Pay: ₹13, ₹16,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Ability to commute/relocate:

  • Ernakulam , Kerala: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Preferred)

Experience:

  • total work: 1 year (Preferred)

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person



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