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Assistant Manager
1 month ago
Strategic Support - Vendor Management Administration Role
The individual handling this role must support the Finance Strategic Partnership Director with: contractual adherence, ensuring 3rd party deliverables are planned, conducted, reviewed, and managed within SLA. The individual’s responsibility is to plan, identify, and monitor deliverables to support the Strategic Partnership Director. This will include supporting the Finance vendor management administrative calendaring, communications, productional calendar, billing reconciliation, third party policies and procedures, SLA reporting, IT connectivity as well as project support.
Description of Responsibilities:
Work closely with Corporate Sourcing and Procurement in coordinating the purchase orders and change orders.
Work closely with the Strategic Partnership Manager on communications re: annual expenses and quarterly expense updates
Coordinate quarterly SLA delivery for Strategic Partnership Manager
Coordinate quarterly QA delivery for Strategic Partnership Manager
Coordinate quarterly QBR reviews
Coordinate Risk Register reviews
Co-create survey communications
Coordinate review sessions for annual SOP/SPOF review
Coordinate annual Scope of Service and Critical SLA review
Review vendor contract with Strategic Partnership Manager for compliance of terms
Influence vendors and business partners to ensure compliance with the contractual terms by supporting the Monthly Relationship Review discussions
Collaborate as appropriate with information security, compliance and/or disaster recovery and business continuity management to maintain Finance vendor management practices
Inform vendor of required information security assessments and track delivery
Monitor and advise on information security issues related to information assets, data systems, information workflows to identify and mitigate security risks
Review projects for compliance to information security requirements
Coordinate the gathering of vendor, assurance and other assessment data and prepare reports for submission to management
Build communication and escalation plans around vendor risk management and assurance activities within the enterprise
Participate in annual audits and other data security reviews as needed
Serve on various projects to support vendor transition initiatives and working groups as appropriate
Develop and coordinate policies and processes with the Strategic Partnership Manager
Independently responsible and seeks to meet or exceed all goals and key performance indicators (KPIs)
Act with integrity and trust, handles confidential data with utmost sensitivity, modeling behavior that respects employees, peers, and customers
Skills to be successful:
Confidentiality: Knowledge of practices and policies governing disclosure of information about the organization, its business activities, and employees; ability to apply this knowledge appropriately to diverse situations.
Extreme attention to detail and organization
Microsoft Office Suite proficient
Fluently speaks and articulates the English language
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