Division Lead

3 weeks ago

india Diversified Inc Full time
Job Description

About Us:

At Overhead Door Company of Wausau, a division of Diversified, Inc., we pride ourselves on being the industry leader in garage door solutions. Our company culture is centered around family values, employee appreciation, and delivering exceptional service to our customers. We are currently seeking a motivated Sales Representative and Division Lead to join our team and contribute to our continued success.

Role Overview:

As a Sales Representative and Division Lead, you will play a pivotal role in promoting and selling our garage door products to both new and existing clients. This position requires a proactive approach to generating leads, excellent communication skills, and a dedication to meeting sales targets. In addition to sales duties, you will also be responsible for leading the division, managing a team, and overseeing the operational aspects of the division. You will report directly to the Sales Manager and collaborate closely with our team to ensure customer satisfaction and company success.

Major Responsibilities:

  • Conduct sales presentations and estimates with customers, providing information on available products and options.
  • Generate leads through networking, referrals, and other marketing channels, and follow up on leads to convert them into sales.
  • Finalize sales paperwork accurately and in a timely manner.
  • Document all estimates with special instructions or notes pertaining to customer needs.
  • Communicate customer expectations to the scheduling team to ensure smooth service delivery.
  • Perform follow-ups on pending estimates to secure sales opportunities.
  • Maintain direct contact with customers to address questions and resolve issues promptly.
  • Monitor email, text messages, and voicemail regularly for customer and company communication.
  • Accommodate occasional weekend or after-hours appointments to meet customer scheduling needs.
  • Lead and manage a team of technicians, installers, and customer service representatives.
  • Develop and implement strategies to drive division growth and profitability.
  • Ensure adherence to safety standards and company policies.
  • Oversee the scheduling and completion of installation and maintenance projects.
  • Ensure all projects are completed on time, within budget, and to the highest quality standards.
  • Provide training and development opportunities for team members to enhance their skills and knowledge.
  • Conduct performance evaluations and provide feedback to team members.
  • Collaborate with internal teams to resolve any issues or concerns raised by customers.

Primary Objectives:

  • Meet sales quotas on a monthly, quarterly, and annual basis.
  • Promote the overall success of the company by continuously improving sales techniques, relationships, and customer satisfaction.
  • Participate in an employee-oriented company culture focused on quality, continuous improvement, and high performance.
  • Become knowledgeable about the assigned territory and target market.
  • Track customer interactions and sales activities using a CRM system.
  • Drive growth and profitability of the division.
  • Ensure high-quality service delivery and customer satisfaction.

Who We're Looking For:

We are seeking a motivated, self-driven individual with a strong work ethic and a willingness to learn. While experience in the overhead door industry or construction background is a plus, we are willing to provide training to the right candidate. The ideal candidate is cooperative, attentive, and enjoys working as part of a team.

This position offers an exciting opportunity for career growth and advancement within our company. If you are ready to take the next step in your career and join a team that values integrity, excellence, and customer satisfaction, we encourage you to apply today


Requirements
  • Valid Driver's License.
  • Ability to pass a background check.
  • High School Diploma.
  • 3+ years of experience in sales preferred, but not necessary.
  • Experience in the construction industry is a plus.
  • Must be detail-oriented, self-motivated, able to interact with customers, honest, hardworking, and trustworthy.
  • Must be able to communicate clearly and concisely with other crew members, clients, and move consultants.
  • Professional moving experience is preferred but not required.
  • A desire to learn and grow within a growing company.

Benefits Competitive pay, discussed during the interview process.
Commission structure available.
Health insurance.
Dental insurance.
Health savings account.
Company-matched Simple IRA.
Employee discount.
Paid training.
Paid vacation and holidays.
Stability with a company that has been around for almost 25 years.

Requirements
A CDL is NOT required Must be able to pass a DOT physical, DOT drug screen, background check, and MVR screen Must be reliable, organized, hardworking, and timely Able to lead by example Able to work independently and in a group Must be professional and courteous to all FedEx Ground employees and customers Oversee others in such a way that they maximize their talents

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