Project Manager- CCNP
2 months ago
Function : Customer Experience
Job Level: Assistant Manager/Manager - L2/ L3 Engineer , CCNP Certified Mandatory
Purpose of the Job
This role is responsible for project management and service delivery of all products & services.
• Project management, planning and scheduling implementation of MPLS services.
• On Time, within budget Implementation of the complete project
• Customer engagement to address customer dependencies & e2e project delivery as per signed scope of work.
• Enhance service delivery experience for the customer & revenue for the organization
Key Deliverables
- engagement & communication
- kick off meeting/call with Customer
- of customer dependencies
- Project Plan with the customer
- tracking & monitoring of project delivery
- & timely project status update to the customer
- Stage tracking & ensure timely delivery
- follow ups, escalations and constraint resolution
- of third party media/bandwidth
- CPE integration & testing
- planned activities with the customers
- & Maximize revenue by faster deployment of project
Skills Required
- understanding of project management concepts and methodology
- relationship management with customer, cross functional team
- written and verbal communication skills
- understanding of products, services
- planning & execution skills
- do attitude & problem solving skills
- thinking & analytical ability
- orientation and eye for detail
- Orientation
Educational Qualifications
6 – 10 years project execution experience in Telecom/ISP industry
Completed CCNP certification
- Sound understanding of telecom technology,
products & services
Work Experience
- Technical, preferably B.E/B.Tech
- CS Hiring Test
- communication skills
- planning and execution skills
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