Customer Service Representative
3 weeks ago
Job Description As a part of the US Healthcare - Inbound Voice Process, your primary responsibility will be to assist US-based customers with queries related to healthcare insurance. The role demands excellent communication skills, a strong customer-service mindset, and attention to detail. Location: Mindspace, Building No - 2, Next to Airoli Railway Station, Airoli, Navi Mumbai. Shift: US Shift (Night Shift) Weekly Off: Saturday & Sunday Off Experience: Fresher / Experienced Salary: 3.30 LPA (CTC- Night Shift Allowances of Rs. 3000/per month also included) Facility: One way (drop) Roles & Responsibilities: Handle inbound calls from US-based members regarding healthcare insurance, claims, policy details, and coverage. Provide accurate information regarding eligibility, deductibles, payments, and prior authorizations. Document interactions appropriately and maintain patient confidentiality in compliance with HIPAA guidelines. Resolve customer queries promptly with a customer-first approach. Escalate complex issues to appropriate departments when needed. Stay updated with system changes, policy updates, and meet quality and productivity targets. Desired Candidate Profile Excellent verbal and written English communication skills. Strong comprehension, analytical, and multitasking abilities. Basic knowledge of business writing and email etiquette. Customer service-oriented with polished soft skills. Not pursuing any full-time educational course. Comfortable with Work From Office and Night Shifts. Willing to relocate within Transport Boundary (if outstation). Note: Candidates with BPO experience and complete documents will be given preference. Interview Process: Assessment (Minimum SVAR score: 55) (Virtual ) HR Interview (Walk- in ) Operations Interview (Walk- in ) Perks & Benefits: Performance-based incentives One-way cab facility (drop) within transport boundaries Night shift allowance up to 3,000/month Structured training program to enhance skills Opportunity for long-term career growth within Wipro.
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Customer Service Representative
4 days ago
Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full timeHiring for Customer Service Representative Note; ONLY KANNADA LANGUAGE REQUIRED Minimum 6 month of experience requied in customer service Day shift upto 22k in hand Location_ Vashi **Job Types**: Full-time, Permanent Pay: ₹16,000.00 - ₹22,000.00 per month **Benefits**: - Provident Fund **Language**: - English (preferred) - Kannada...
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Customer Service Representative
4 weeks ago
Mumbai, India LUZO Full timeCompany DescriptionLUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail exclusive...
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Customer service representative
3 weeks ago
Mumbai, India LUZO Full timeCompany DescriptionLUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and i OS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail...
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Customer Service Representative
3 weeks ago
Mumbai, India LUZO Full timeCompany Description LUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail...
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Customer Service Representative
17 hours ago
mumbai, India LUZO Full timeCompany DescriptionLUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail exclusive...
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Customer Service Representative
15 hours ago
mumbai, India LUZO Full timeCompany Description LUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail...
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Customer Service
6 days ago
Mumbai, India Tech Mahindra business service Full time**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...
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Customer Service Representative
2 weeks ago
Mumbai, Maharashtra, India LUZO Full time ₹ 36,00,000 per yearCompany DescriptionLUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail exclusive...
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Customer Service Representative
2 weeks ago
Mumbai, Maharashtra, India UPAYAS INFOTECH PVT LTD Full time ₹ 4,00,000 - ₹ 6,00,000 per yearCompany DescriptionUpayas Infotech Private Limited is a neutral service provider and system integrator established in May 2012. The company specializes in call center services, security surveillance, information technology, telecommunication, and manpower services. Upayas is dedicated to setting new benchmarks in service delivery through the vast experience...
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Customer Service Representative
4 days ago
Mumbai, India TradeReboot Full time**Job Title: Customer Service Representative - Banking/Fintech** **Description**: Seeking an experienced Customer Service Representative with a background in banking or fintech, adept at providing exceptional customer support and resolving inquiries promptly in a dynamic financial services environment. Pay: ₹25,000.00 - ₹30,000.00 per...
