Account Manager

1 month ago

Gurugram, India Mergen Partners Private Limited Full time

Exciting Career Opportunity: Account Manager / Senior Account Manager (Sales / Channel Partners)


Experience : 5-8 Years


Location : Gurugram, Haryana


Are you passionate about the fast-evolving world of CPaaS (Communication Platform as a Service) ? Do you have a proven track record in building strong relationships, driving growth, and negotiating high-impact deals? If so, we want you to be part of our exciting journey to revolutionize business communication


Our esteemed client is a leading player in the CPaaS space , helping organizations unlock the full potential of cloud communication, messaging, and automation. As they expand their footprint in this dynamic industry, we are looking for an Account Manager / Senior Account Manager to join this team and play a key role in driving the growth of our Channel Partner network .


Why This is a Great Opportunity:


  • Be at the Forefront of CPaaS : Join a rapidly growing industry where you will help shape the future of communication technologies.
  • Impactful Role : Take ownership of building a robust channel partner ecosystem, driving sales, and forging lasting relationships with top industry players.
  • Career Growth : Work in a high-energy environment with ample opportunities to develop your skills, grow your network, and advance your career.
  • Competitive Rewards : A competitive salary with performance-based incentives that recognize and reward your hard work.


Key Responsibilities:


Channel Partner Acquisition & Business Development

  • Hunt & Build : Establish a powerful network of Channel Partners and Aggregators in the rapidly growing CPaaS industry .
  • Onboard Partners : Strategically onboard Channel Partners and Aggregators, ensuring they are equipped to succeed in the CPaaS space.
  • Negotiate Big Deals : Drive high-value, high-volume deal negotiations with Channel Partners to deliver exceptional pricing, terms, and business outcomes.


Relationship Management

  • Cultivate Strong Relationships : Develop and nurture long-term, trust-based relationships with existing Channel Partners to ensure satisfaction and maximize retention.
  • Feedback & Growth : Proactively gather feedback from partners, identify areas for improvement, and create opportunities for upselling and cross-selling across your portfolio.
  • Sales Enablement : Support your partners by providing them with the tools and resources needed to acquire new customers, ensuring they exceed targets.


Sales Administration & Reporting

  • Track & Report : Maintain accurate and up-to-date records in the CRM, tracking progress and sales activities to ensure alignment with business objectives.
  • Sales Forecasting : Prepare and submit regular sales forecasts and reports, providing insights into business performance and growth projections.
  • Revenue Growth : Consistently meet and exceed revenue targets while maintaining healthy profit margins and driving sustained growth within the Channel business.


What We’re Looking For:

  • Proven Success in Sales : A successful track record in sales, ideally within the CPaaS or SaaS verticals.
  • Channel Partner Ecosystem Expertise : Hands-on experience in managing and growing Channel Partner relationships.
  • Exceptional Communication & Negotiation Skills : You are a natural communicator with the ability to negotiate large-scale deals and build strong partnerships.
  • Business Acumen : You understand the sales process inside-out and have the business sense to drive profitable outcomes.
  • Self-Starter : Highly motivated with the ability to work independently, prioritize effectively, and manage time well in a fast-paced environment.
  • Resilient & Persistent : You're not afraid to face challenges head-on, and you persistently drive toward achieving your targets and objectives.
  • Educational Qualification : A degree in Business Administration , MBA , or related field.


Why Join Us?

  • Cutting-Edge Industry : CPaaS is one of the most exciting and fastest-growing sectors in tech. With businesses increasingly relying on cloud-based communication solutions, you’ll be part of a high-impact team that’s transforming how companies engage with their customers.
  • Innovation & Growth : Work with a dynamic, innovative company that’s at the forefront of the cloud communications revolution.
  • Collaborative Environment : Join a diverse, inclusive, and growth-oriented team where collaboration and creativity are highly valued.


If you're ready to accelerate your career in one of the most exciting areas of tech and help businesses unlock the future of communication, we want to hear from you


Apply Today and be part of the CPaaS revolution

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