Customer Compliance Analyst

1 day ago

Gurugram, India noon Full time

Job Title: Customer Compliance Analyst Location: India About noon We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a Customer Compliance Analyst who can help us move even faster. noon’s mission: Every door, every day. What you'll do: Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward. Key Responsibilities: You will: Understand the various operations across customer driven risk in the e-commerce industry. Understand the requirements of stakeholders and map them with the data sources/data warehouse. Provide execution support on buyer risk assessment and system availability. Follow SOP to perform analysis on abusive datasets Develop and oversee the initiation of strategy recommendations. Perform analysis to segment customers based on their behavior and develop targeted solutions to prevent coupons, installs, inventory fraud, and buyer abuse Collaborate with various teams to gain additional insights and provide recommendations Knowledge of SQL is a plus Requirements Min. 6 months - 1 Year working experience in E-commerce / payments / fraud prevention background preferred. Proven experience in working with databases & Excel in a business environment Ability to be adaptable and flexible in responding to deadlines and workflow fluctuations Detail-oriented and must have an aptitude for solving unstructured problems. The role will require the ability to extract data from various sources and to design/construct/execute complex analyses to finally come up with data/reports that help solve the business problem. Flexibility with working in rotational shifts and week offs. Applicants with fluency in English . Who will excel? We’re looking for people with high standards, who understand that hard work matters. You need to be relentlessly resourceful and operate with a deep bias for action. We need people with the courage to be fiercely original. noon is not for everyone; readiness to adapt, pivot, and learn is essential.

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