BPO Executive

4 days ago

jaipur, India The Vills Group Full time


Job Overview


We are seeking a BPO Executive to join our team at The Vills Group in Jaipur, Rajasthan, India. This is a full-time position suitable for Fresher with less than 1 year of experience. As a BPO Executive, you will be responsible for providing excellent customer service and handling various tasks related to data entry, problem-solving, and multitasking. Strong communication skills, attention to detail, time management, and teamwork are essential for this role.


Qualifications and Skills


  • Excellent communication skills, both verbal and written
  • Customer service-oriented with a positive attitude
  • Strong problem-solving abilities
  • Good time management and ability to meet deadlines
  • Attention to detail and accuracy
  • Ability to multitask and handle pressure
  • Proficient in data entry and computer skills
  • Team player with excellent interpersonal skills


Roles and Responsibilities


  • Provide exceptional customer service to clients and customers
  • Handle inbound and outbound calls in a professional and courteous manner
  • Resolve customer inquiries and complaints effectively
  • Perform data entry and maintain accurate records
  • Assist with problem-solving and find solutions to customer issues
  • Manage multiple tasks and prioritize work effectively
  • Collaborate with team members to achieve targets and goals
  • Follow company policies and procedures
  • Maintain confidentiality of customer information





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