Desktop Support Engineer

3 weeks ago


Bengaluru, India Qualitrix Full time
Job Requirement: ImmediateAddressing

user tickets regarding hardware, software, and networkingContacting clients to find out the

nature of the problem.Traveling to the client’s location or

connecting via a remote link.Troubleshooting hardware and software

issues.Installing and maintaining hardware and

computer peripherals.Installing and upgrading operating

systems and computer software.Troubleshooting networking and

connection issues.Hands-on experience with Windows/Mac OS environmentsWorking knowledge of office automation products and computer peripherals, like printers and scannersKnowledge of network security practices and anti-virus programsKnowledge of troubleshooting outlook and email problemsAbility to perform remote troubleshooting and provide clear instructions.Working knowledge in trouble shooting O365 / G-SuiteSetting up meeting rooms for Video conferencingInstallation and troubleshooting of End point security.Responding to client

support requests.Good communication

skills in EnglishRequirementsJob Requirement: ImmediateAddressing

user tickets regarding hardware, software, and networkingContacting clients to find out the

nature of the problem.Traveling to the client’s location or

connecting via a remote link.Troubleshooting hardware and software

issues.Installing and maintaining hardware and

computer peripherals.Installing and upgrading operating

systems and computer software.Troubleshooting networking and

connection issues.Hands-on experience with Windows/Mac OS environmentsWorking knowledge of office automation products and computer peripherals, like printers and scannersKnowledge of network security practices and anti-virus programsKnowledge of troubleshooting outlook and email problemsAbility to perform remote troubleshooting and provide clear instructions.Working knowledge in trouble shooting O365 / G-SuiteSetting up meeting rooms for Video conferencingInstallation and troubleshooting of End point security.Responding to client

support requests.Good communication

skills in English



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