▷ 3 Days Left: ServiceNow

7 days ago


Delhi, India Webologix Ltd INC Full time
Job Position: ServiceNow Architect

Job Type: Contract to Hire (C2H)

Company: Webologix

Location: Noida Hybrid – (Candidate comfortable to travel to Gurgaon whenever required)

Experience: - 10+ Years

Must have: - ServiceNow Architect experienced in CSM/FSM/Order Management/Network Inventory Management

- Design, configure, and customize ServiceNow modules to optimize legal service processes such as CSM/FSM/Order Management/Network Inventory Management- Implement best practices for legal service management using ServiceNow, ensuring alignment with the organization's goals.- Conduct workshops and training sessions for end-users to ensure successful adoption of the implemented solutions.- Perform system testing, troubleshooting, and issue resolution during the implementation phase.- Collaborate with technical teams to define integrations with other systems and applications, ensuring seamless data flow.- Stay updated with ServiceNow platform advancements and legal industry trends, incorporating them into the solution design.- Provide ongoing support to end-users, addressing their queries and issues related to the ServiceNow platform.- Document processes, development, configurations, and solutions to create comprehensive user guides and training materials.- Proven 6+ years’ experience as a functional consultant or business analyst in legal services management.- In-depth understanding of processes and workflows within organizations.- Strong expertise in configuring and customizing the ServiceNow platform for legal service management.- Excellent communication and interpersonal skills.- Relevant ServiceNow certifications (e.g., ServiceNow Certified Implementation Specialist) are a plus.

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