ServiceNow Architect

1 month ago

Hyderabad, India Tech Mahindra Full time
The opportunity for CT ServiceNow Architect , can operate from any TechM location office - India, in Hybrid mode.

The selected candidate will:

- Lead the technical delivery of a portfolio of complex projects based on the ServiceNow platform- Define technical solutions (at an architectural and design level of detail)- Deliver compelling solution demonstrations across the ServiceNow platform.- Assist development teams in resolving complex technical issues through all stages of the project lifecycle.- Continuous growth of knowledge around the #ServiceNow platform through certifications, internal/external webinars, case studies, training, community and other resources.- Ability to establish deep and lasting relationships with stakeholders and team members

Your Key responsibilities

- Provide technical leadership and offshore development teams.- Provide architectural oversight of the design and delivery of technical integrations between ServiceNow, TECHM IT and business services.- Build constructive, working relationships with TECHM’s global network of #ServiceNow resources- Contribute to the development of ServiceNow based product roadmap.- Ensure the project delivery team complies with TECHM solution architecture standards and frameworks

Skills and attributes for success

- Deep understanding of the TechM technologies relevant to the #ServiceNow integration solutions including: #IntegrationHub, SSO, Web Services, #LDAP, #JDBC, etc.- Experience with delivering solutions in complex client environments- Understanding of common business analysis techniques and approaches- Experience of agile and traditional software and project methodologies- Ability to author clear and comprehensive documentation- Able to communicate with impact, in a way that is open, honest, consistent and clear to influence and align stakeholders around a proposed approach- Strong negotiator, influencer and team player, used to managing multiple stakeholders in demanding time-critical situations.- Strong drive and resilience to overcome challenges or setbacks to achieve your team/project goals- Passionate about areas of expertise, managing your own development by learning continuously from experience and seeking out development opportunities

To qualify for the role, you must have

- Extensive experience in consulting / professional services and technical delivery- A proven track record of delivering complex technology projects on the ServiceNow platform on time and on budget as a Solution Architect with 9-12 years of experience.- Experience of leading offshore development teams and working with engagement leads, project managers and business analysts to deliver enterprise wide ServiceNow solutions- Certified ServiceNow System Administrator- Certified Implementation Specialist in at least 3 product suites- Certified in #ITIL Foundation (v3 or v4)- Strong expertise in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI Pages- Bachelor's degree in Business, Engineering, IT, Science, other Technical qualification or related field preferred- More than 10 years in a corporate IT environment- Good experience in client-facing roles- Experience of working with multi-location teams

What we look for

A self-starter, independent-thinker, curious and creative person with ambition and passion

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