Sr. Analyst, SAP Basis Administration

Sr. Analyst, SAP Basis Administration

Job Code : PAL/SAPBA Experience : 6 to 8+ Location : Bangalore Mode : Hyrbid Department : Global Information Technology Reporting Structure : Director, Operations and Network Solutions Contact Email ID :

Position Description:

Full support of the MGI SAP infrastructure. This includes SAP administration responsibilities at both application and operating system level. This also includes SAP security notes analysis, day to day system monitoring and administration. This also includes planning and executing system upgrades in SAP landscape.

Responsibility Summary:

This position is responsible for ensuring the effective operation of the SAP systems environment including the interfacing of database, hardware, and peripherals. The key responsibilities include: SAP system installations and version upgrades, management of the Corrections and Transport Systems (CTS) and Change Management process, support of all aspects of SAP management, support for the Solution Manager Module, SAP performance, and the recommendation of tuning changes to enhance performance. This position is responsible for ensuring maximum system utilization and availability by performing the following duties:

Key Responsibilities:

Technical Design and Implementation of a Global SAP Implementation. Perform SAP system monitoring and support. Setup and administer SAP print services and queues. Coordinate SAP system performance and capacity planning. Work with the Global Data Center, technical and functional staff as needed. Take the lead on upgrade and maintenance projects to improve information on hardware, data transfer, replication, restoration or other necessary activities. Work closely with business application staff to improve process performance and reliability of production systems. Conduct rigorous performance, reliability and capacity testing on new applications prior to live implementation. Establish documenting and monitoring procedures. Address system issues. This includes resolving and escalating issues to the appropriate group on: system performance, system error logs, work processes, ABAP dumps, workload analysis buffers, database error Logs, etc. Implement technologies and processes to automate system monitoring and performance benchmarking. Oversee daily tasks and develop Basis skills of the Operation Technicians. Training Other Individuals (Basis/Security). Maintain disaster recovery documentation. Participate in Disaster Recovery Testing. Support and investigate change requests to system functionality. Applying OSS note fixes to programs (when necessary). System performance monitoring/trouble shooting and improving. Full support of all MGI governance and compliance responsibilities. Coordinate technical requirements for special Projects.

Experience:

6 to 8+ years of SAP Basis experience in a technical position. Hands-on experience with SAP, BW, Solution Manager, and SAP Cloud systems like IBP, Integration Suite and others SAP systems. Operating Systems (IBM System i, Windows, and NT, UNIX ). Excellent writing and oral communication skills, excellent problem resolution skills. Excellent interpersonal skills and good at working in a team environment. NetWeaver experience. Experience on an SAP Implementation teams and also SAP upgrades.

Education:

Minimum - Bachelor's Degree in at least one of the following disciplines:
Computer Sciences, Engineering or Business.

Required core Competencies:

Customer Focus: Has a well-developed customer focused, relationship oriented philosophy operates in a manner that makes it easy to do business. Communication: Has the ability to effectively communicate technical information and concepts to team members, outside partners and managers. Team Building/Relationship Building: Has the ability to establish credibility, trust and rapport with external and external colleagues; works well as a member of a team; has the ability to lead cross-functional teams. Planning/Priority Setting: Has the ability to recognize changing needs and pre-prioritize activities; accordingly, is able to develop plans and timetables to complete projects and meet defined objectives and milestones. Analytical/Decision Making: Has the ability to identify critical elements and cause/effect relationships in situations; is able to use this information to evaluate, draw inferences, and make decisions. Technical problem Solving: Understand deeply the features and functionality of the technologies and pushes the system and products o their limits; ability to work with obstacles in the technical product, usually with no documentation. Complex Thinking: Sees the interrelationships between the parts of the technical situation determines how to use technology to address business requirements.

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