Associate Specialist

General information Job Posting Title Associate Specialist - Learning & Org Dev Date Friday, October 17, 2025 City Bengaluru State KA Country India Working time Full-time Description & Requirements Position Summary: Maximus' Learning and Organizational Development (L&OD) function is seeking a Training Specialist - Training Logistics Coordinator. Reporting to the Sr. Project Manager – Global Leadership and Professional Development, you'll have the unique opportunity to positively impact the entire company. We are committed to taking a proactive approach to ensure we have the right people, with the right skills, at the right time. The Training Logistics Coordinator will play a critical role in supporting the delivery of high-impact learning experiences across Maximus – U.S. This role is responsible for the coordination of both virtual and in-person Instructor-Led Training (ILT) offerings. The ideal candidate should be highly organized, detail-oriented, an innovative systems thinker, and thrives in a dynamic, fast-paced environment where managing multiple competing priorities on an enterprise-wide basis is a core responsibility. Key Responsibilities: · Program Training Coordination o Work with SLM program leaders to streamline, standardize, document, and automate participant communication (where possible) for SLM programs to enhance participant experience. o Maintain and update SLM program pages on the Learning and Organizational Development SharePoint site (e.g. upcoming class dates / available seats)Provide maintenance for all applicable programs across multiple vendor portals and platforms, including, but not limited to: audit, setup, tracking, reporting, pre-work assignments, follow-up actions, and session close-out activities.Manage venue/room bookings for onsite training, virtual platform setup, and technical troubleshooting, as needed. · End-to-End Process Management o SLM Program Support and Coordination: Spearhead standardization and centralization (where possible) for all virtual and in-person SLM programs, including but not limited to: documented processes, communication cadences, onboarding materials, and LMS builds. § Provide support and/or ownership for internal program Key Performance Indicators (KPIs) in partnership with SLM Program Leaders to ensure compliance with internal standards. § Attend and/or review recordings of SLM meetings to stay updated and current on new and existing program updates, changes, and evolutions. § Suggest ways for continuous improvement to processes, as applicable · Systems Coordination and Innovation: § Ability to demonstrate comprehensive understanding of the training life cycle, providing thought leadership for coordination, standardization, and build-out efficiencies. § Evaluate processes, identify gaps, document and maintain accurate recordkeeping for Standard Operating Procedures, and recommend ways for continuous improvement, as applicable Essential Duties and Responsibilities: - Coordinate scheduling, communications, and logistics for learning sessions, workshops, and onboarding programs. - Maintain accurate records of attendance, feedback, and completion rates using established systems. - Assist in the preparation and formatting of learning materials, presentations, and job aids. - Upload and manage content in the Learning Management System (LMS) with attention to version control and tagging. - Collect and compile data from surveys, attendance sheets, and feedback forms. - Generate basic reports and dashboards using templates to support program evaluation and continuous improvement. - Respond to routine inquiries from employees and managers regarding learning offerings and registration processes. - Escalate complex questions or issues to senior team members as needed. - Identify minor inefficiencies in coordination or documentation processes and suggest improvements. - Participate in team retrospectives and contribute ideas for enhancing learner experience. - Ensure learning activities comply with internal policies and documentation standards. - Support audit readiness by maintaining organized and complete records. *********Minimum Requirements: - Bachelor's degree in relevant field of study and 0-3 years of relevant professional experience required, or equivalent combination of education and experience. - Requires understanding of, and/or familiarity with U.S. business culture. - Strong time management skills and ability to multi-task in a fast-paced work environment. - Proficiency in Microsoft Office Suite preferred - Experience with Learning Management Systems U.S.-Based Stakeholder Collaboration o Partner with U.S.-based Specialist – Learning and Organizational Development (LOD): § On coordination, handoff, and/or execution of ILT special requests and events. § Cross-reference and ensure Learning and Organizational Development (LOD) newsletter classes are accurately publicized each month. o Partner with U.S.-based SLM Program Leaders: § Spearhead collection of class schedules and facilitator availability from SLM program leaders quarterly. Provide session information to LOD Operations for session build-out and publication in LMS. § Provide support on new and existing program logistics, as needed. o Vendor Management - Attend and/or review recordings of vendor meetings to stay looped into updates and roadmap enhancements. Required Qualifications: · Education & Experience o 1–4+ years of experience coordinating ILT programs in a corporate or professional training environment. o Requires understanding of, and/or familiarity with U.S. business culture. o Bachelor’s degree (e.g. Education, Business, or related field preferred). · Core Skills o Strong organizational and time management skills with the ability to manage multiple concurrent training sessions. o Excellent written and verbal communication skills with the ability to communicate and interact with all levels of audience, including executives. o Strong customer service orientation with the desire and ability to work both autonomously and collaboratively across global, multi-cultural teams. o Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Preferred Qualifications: · Previous experience supporting enterprise-wide training programs. · Working knowledge of e-learning tools and digital content delivery platforms · Prior experience working on projects for U.S.-based stakeholders · High technical aptitude, including experience working with Power Automate and Power BI Mandatory SkillsLMS, CSODDesirable SkillsProficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook. Minimum Salary ₹ 1,521,350.00 Maximum Salary ₹ 1,749,552.00