![Jio](https://media.trabajo.org/img/noimg.jpg)
Application CRM
1 week ago
About Jio
Reliance is treading on an exciting new business journey exploring the online channels in retailing. We need techno-functional experts who will join hands in achieving these goals. We are looking for engineering professionals who can revolutionize customer experience & convenience in the digital environment. You can be a part of developing and launching new services for Reliance across channels
web, tablet, mobile, and future channels. Youll have the opportunity to design, develop and support innovative solutions across a variety of applications, platforms and environments, building tomorrows technologies. Youll put your skills, experience and passion to work in an entrepreneurial environment where success is rewarded.
Key Responsibilities
Work as an L2
in a complex Integration Infrastructure and provide Application Support to CRM for Reliance Jio which includes Kubernetes, Oracle PL-SQL, Linux, Floworx and Redis as technologies.Engage in day to day high Severity Incident Resolution and perform Root Cause AnalysisResolution of Incident Tickets and Service RequestsTroubleshooting of exceptions, performance issues and latencies / errors across the Middleware stack applicationsAutomate the critical jobs across the Middleware platform to minimize manual errors and human interventionWork closely with the Technology stakeholders, Product, Application development, QA, etc. and offer right feedbackImplementation of effective monitoring for all the events and logs with right alerting / escalations for the critical alerts.Perform Installation, automations and ConfigurationsDocumentation of runbooks, incident response and RCA reports etc.Willing to work in shifts
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Navi Mumbai, Maharashtra, India Jio Full timeEducation - BE/BTech/MCAExperience - 3 to 7 yearsAbout JioReliance is treading on an exciting new business journey exploring the online channels in retailing. We need techno-functional experts who will join hands in achieving these goals. We are looking for engineering professionals who can revolutionize customer experience & convenience in the digital...
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Navi Mumbai, India Jio Full timeEducation - BE/BTech/MCA Experience - 3 to 7 years About JioReliance is treading on an exciting new business journey exploring the online channels in retailing. We need techno-functional experts who will join hands in achieving these goals. We are looking for engineering professionals who can revolutionize customer experience & convenience in the digital...
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navi mumbai, India Jio Full timeEducation - BE/BTech/MCA Experience - 3 to 7 years About Jio Reliance is treading on an exciting new business journey exploring the online channels in retailing. We need techno-functional experts who will join hands in achieving these goals. We are looking for engineering professionals who can revolutionize customer experience & convenience in the digital...
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