Data Entry Operator

14 hours ago

Sahibabad, India Xpertz Ankur lights Pvt. Ltd. Full time

Job Summary:

We are looking Male candidate for Data Entry Operator for handling the end-to-end process of customer orders, ensuring accuracy, timely processing, and smooth coordination between departments. This role plays a critical part in maintaining customer satisfaction and efficient order fulfillment.

Key Responsibilities:

  • Order Management:
  • Receive and verify sales orders from customers, sales teams, or online portals.
  • Cross-check product codes, quantities, prices, and terms against approved price lists and agreements.
  • Enter orders accurately into the ERP/software system.
  • Coordination & Communication:
  • Liaise with the inventory/warehouse team to confirm product availability.
  • Coordinate with the dispatch/logistics team for timely shipment and delivery scheduling.
  • Communicate order status updates to customers and the sales team.
  • Documentation & Compliance:
  • Ensure all required documentation (invoices, delivery challans, GST compliance) is completed before dispatch.
  • Maintain proper records of all sales orders for auditing and reporting purposes.
  • Handle any discrepancies or issues related to orders and escalate when necessary.
  • Customer Support:
  • Address customer inquiries related to order status, product availability, and delivery timelines.
  • Process order modifications, cancellations, or returns as per company policies.

Key Skills & Qualifications:

  • Bachelor's degree in Business, Commerce, or a related field.
  • 1 year of experience in order processing, sales coordination, or a similar role.
  • Proficiency in ERP systems, MS Excel, and order management software.
  • Strong attention to detail and problem-solving skills.

Job Type: Full-time

Pay: ₹12, ₹18,000.00 per month

Language:

  • English (Preferred)

Work Location: In person

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