Manager, IT Testing

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Primary Responsibility
Prepares test plan, test strategy.

• Participates in the preparation of test conditions.
• Develops and tailors the test approach specific to each phase and/or functional area of the system/application.
• Responsible for the quality of testing deliverable.
• Publishes test reports/status.
• Manages the defect management process during the testing phase/effort.
• Manages the test team according to the schedule.
• Coordinates resolution of issues related to activities impacting the progress of testing.
• Suggests, creates, or adds test cases wherever applicable.
• Identifies optimization areas and roadmap.
• Participates in test status calls and other project discussions.
• Coordinates training for new employees.
• Performs other duties as assigned.
• Complies with all policies, procedures, and standards.

Secondary Responsibilities:

• Develops Test Approach, Test Plan, Test Schedule, Test Scenarios, and Test Cases based on requirements
• Test case writing, test execution, defect logging, working with Development and BAs etc.
• Execute Test Cases and capture Test Results in Test Management Tool or client-specific format
• Documents issues/defects found in Defect Management Tool and follow up with Development team for the fix. Upon fix retest the functionality.
• Provide test execution summary/update to test lead.
• Participate in peer reviews, testing process improvements, and other testing related activities.
• Reviews the test cases created by test analysts, provide feedback or make changes where necessary.
• Analyzes requirements, coordinate with BA's / Subject Matter Experts.
• Identifies test conditions and / or creates test cases.
• Conducts and/or participates in peer reviews of test cases and test plans.
• Creates / Conditions test data for test execution.
• Executes manual / automation tests according to the Test Plans.
• Documents test results and report defects.
• Evaluates test results.
• Retest, validate and close applicable issue type as appropriate.
• Validates release notes.
• Submits daily status report.
• Identifies and reports risks.
• Manages day to day implementation of Global testing services - test process.

Required Skill Set:

• Experienced in testing Siebel CRM application, Web based application, GUI application, Self-Service Web, Mobile App application, and databases on multiple platforms and in multi-user environment
• Should have exposure to CI/CD and should have worked on Agile / Scalable Agile model with good exposure in implementing / integrating Continuous testing processes using Selenium or any other tool
• Intermediate knowledge of Unix / Linux commands, shell scripting
• Database knowledge to run DDL, DML, and other SQL commands
• Hands on experience in Tools: Azure Dev Ops, JIRA, JAMA, TFS, SharePoint, Putty, Selenium with JAVA, SQL Developer or PL/SQL Developer etc.

Experience:

• Min 10 years of Testing experience
• 5 years of Test lead experience

Location: Kochi

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to You may also click here to access Conduent's ADAAA Accommodation Policy.