Presales Team Lead

Education Qualification: MBA/ MBA -Marketing/ BE/ B.Tech

Experience: 10+ years

Skills Required

• Should have team management experience with leading, mentoring, and managing the Presales team, ensuring that team members are motivated, skilled, and aligned with company goals.
• Should have the deep technical knowledge and real-world usage of the application and operating system environments.
• Should have strong knowledge of Windows/Linux operating systems.
• Should have sound knowledge of Networking concepts, DNS, DHCP, basic routing protocols, Virtual Private networks, Active Directory and other directory services, protocols such as SAML, SSL, etc.
• Should have a good understanding of security products such as firewalls, VPN, ZNTA, CASB, SASE, Identity federations etc.
• Should have sound knowledge in any one Desktop Virtualization Technologies (Citrix Apps & Desktop/ VMware Horizon/ WVD/ MS RDP etc.).
• Should be proactive, self-motivated and should be able to partner closely with the sales Account Manager.
• Should have the ability to map customer's requirement to the company product.
• Should be able to articulate the advantages and disadvantages of the offerings based on real-world examples.
• Should have the ability to conduct conversations with prospective clients and convey both the technical and business merits of our solutions.
• Should be willing to travel to customer locations based on requirements.
• Should have knowledge in solution designing/ Solution architecting and capacity planning.
• Should be aware or up to date with latest happenings in similar technologies, continuous evaluation of same solution offerings and understanding the gaps between products.
• Should be open to travel.

Good to have:

• Pre-sales experience in a Startup, preferably in the VDI, VPN, MFA, MDM, Azure, AWS etc.
• Prior knowledge of Accops products.
• Customer interactions at the management level.
• Knowledge of Windows Server/Windows 10/ RDS license.

Soft Skills Required

• Strong communication skills (both written and verbal) is a must.
• Clarity of thought
• Leadership skills
• Proactive
• Self-motivated
• Logical bent of mind (Analytical)
• Team player
• Flexible/adaptable

Role and Responsibilities

• Learn & certify in on the Company's products.
• Post-certification, one should be able to articulate and describe company products during presentations & white-boarding sessions with customers.
• Should conduct interactive demonstrations remotely or physically.
• Pre-sales Account team management.
• Solution Designing, sizing, and deployment of Accops products and related 3rd party products.
• Prepare competitive study documents and architecture documents.
• Build, improve and maintain a high standard of pre-sales and post-sales support.
• Create knowledgebase around the product, including Articles, tutorial videos creation, FAQs and best practices documents.
• Manage customer expectations and demonstrate a strong follow-up on customer inquiries.
• Give technical training to partner's sales and pre-sales team.
• Create & define a statement of work and handover to the implementation team for project delivery.

Founded in 2012, Accops is a leading provider of secure remote access and digital workspace solutions, enabling organizations to maintain control and governance while offering flexibility to work from any device. Accops offers a comprehensive Digital Workspace suite that includes Zero Trust-based Application Access Gateway, End-User Computing (EUC) Virtualization via VDI, robust Identity & Access Management (IAM) solutions such as Multi-Factor Authentication (MFA) and Single Sign-On (SSO), and thin client hardware and software solutions.

Accops addresses modern remote work challenges by delivering secure, instant access to business applications. Its solutions protect against network threats and unauthorized access, critical in today's work-from-anywhere environment. Unlike traditional, multi-product approaches, Accops' pre-integrated suite reduces complexity and deployment time, ensuring faster and more agile implementation.

Headquartered in Pune, Accops has become a significant player in the End-User Computing (EUC) virtualization domain, offering a one-stop solution for organizations seeking to deploy secure remote work infrastructures. Its products, including the Nano OS for secure containerization on BYOD devices, and extensive MFA and SSO capabilities, ensure robust data protection and strong identity management.

Part of Jio Platforms Ltd, Accops continues to innovate and enhance digital workspace solutions with a focus on security, user experience, and operational efficiency.