Room Division Manager

1 month ago


gurugram, India Eight Continents Hotels and Resorts Full time

Room Division Manager Responsibilities:

  • Operations Oversight: They manage all aspects of the room division operations, including front desk, reservations, housekeeping, and guest services.
  • Staff Management: They recruit, train, and supervise staff within the room division department, ensuring excellent customer service standards are met.
  • Inventory Management: Responsible for managing room inventory, ensuring optimal occupancy rates and revenue generation.
  • Guest Satisfaction: They work to enhance guest satisfaction by maintaining high cleanliness standards, efficient check-in/check-out processes, and prompt resolution of guest issues.
  • Collaboration: They collaborate with other departments such as sales, marketing, and maintenance to ensure smooth operations and guest satisfaction.
  • Training Programs: Develop and implement training programs for all staff levels, from entry-level positions to management roles.
  • Skill Enhancement: Identify training needs within the organization and design programs to enhance skills and competencies.
  • Performance Management: Implement performance management systems to track employee progress and development.
  • Career Development: Create career development pathways and succession plans to nurture talent and promote from within.
  • Compliance: Ensure that all training programs meet regulatory requirements and industry standards.


  • Room Division Manager

    1 month ago


    Gurugram, India Eight Continents Hotels and Resorts Full time

    Room Division Manager Responsibilities:Operations Oversight: They manage all aspects of the room division operations, including front desk, reservations, housekeeping, and guest services.Staff Management: They recruit, train, and supervise staff within the room division department, ensuring excellent customer service standards are met.Inventory Management:...

  • Room Division Manager

    1 month ago


    Gurugram, India Eight Continents Hotels and Resorts Full time

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