Customer Support Executive

2 days ago

Gurugram, India Autope Payment Solutions Full time

Autope Payment Solutions is seeking a highly motivated and customer-oriented individual to join our team as a Customer Support Executive. In this role, you will be responsible for providing exceptional assistance and support to our customers, ensuring their inquiries and concerns are addressed promptly and effectively.

Compensation Offered: Up to 25k in-hand

Responsibilities:

  • Respond to customer inquiries, questions, and complaints via multiple channels (phone, email, chat, etc.) in a professional and timely manner.
  • Provide accurate and relevant information about our payment solutions and services to customers, addressing their queries and concerns effectively.
  • Troubleshoot and diagnose technical or product-related issues reported by customers, offering step-by-step guidance and resolutions to resolve problems independently.
  • Maintain a high level of product knowledge to address customer inquiries and provide accurate information on features, functionalities, and updates.
  • Document all customer interactions, inquiries, complaints, and resolutions accurately in the company's CRM system or ticketing system.
  • Gather and document customer feedback and insights to identify areas for improvement and relay feedback to the relevant departments.
  • Should have good knowledge in MS Excel and MIS Reporting

Requirements:

  • Bachelor's degree with 1 year Experience in customer support/service
  • Excellent communication skills, both written and verbal.
  • Strong problem-solving and troubleshooting abilities to identify and resolve customer issues.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Strong organizational skills and the ability to manage multiple priorities simultaneously.

  • Customer Support Executive

    2 days ago

    Gurugram, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary: We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • Customer support executive

    2 days ago

    Gurugram, India Cubnet Services Full time

    Customer Support Executive Role Description :- This is a full-time on-site role as a Customer Support Executive in Gurugram. As a Customer Support Executive, you will be responsible for providing excellent service to customers, addressing their inquiries and resolving issues. You will also maintain accurate records of interactions and collaborate with...

  • Customer Support Executive

    2 days ago

    Gurugram, India Hiremora Full time

    Company Description Hiremora is more than just a recruitment agency; we are your trusted growth partner dedicated to connecting dynamic talent with thriving organizations. We specialize in talent acquisition, end-to-end recruitment solutions, and HR support services tailored for startups, SMEs, and MNCs across India. Our goal is to deliver quality, speed,...

  • Customer Support Executive

    2 days ago

    Gurugram, India Transformative Ventures Full time

    Job Description Our Customer Service department is looking for a passionate and experienced individual to join us as a Customer Support Executive. Your main goal for this role will be to provide excellent customer satisfaction to the customers. As a Customer Support Executive, you will be responsible for contacting customers and responding to their...

  • Customer Support Associate

    2 days ago

    Gurugram, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time

    Service Partner will handle all voice calls from Zomato Delivery Partner , the required languages are Hindi and EnglishAll agents shall fluently speak, write and comprehend in English, and Hindi Role & responsibilities Preferred candidate profile

  • Customer Support Executive

    2 days ago

    Gurugram, India Hirex Services Full time

    Responding to customer inquiries and resolving problems Assisting customers with product information, ordering, billing, and inquiriesCollaborating with other departments to resolve customer issues Customer Support Executive (Blended Process)

  • Customer Support Executive

    2 days ago

    Gurugram, India Innoblooms Info Services Pvt. Ltd. Full time

    Job Title: Customer Support ExecutiveLocation: GurgaonSalary: ₹15,000 – ₹40,000 (based on interview performance and qualifications)Job Type: Full-time Job Description We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives. The role requires handling customer queries, providing accurate...

  • Customer Support Executive

    2 days ago

    Gurugram, India Casegear Full time

    Job Description:Customer Support Executive Location:Gurugram, Haryana About the Role: We are looking for a dedicated and customer-oriented Customer Support Executive to join our team. You will be the first point of contact for our customers, addressing their inquiries, resolving issues, and ensuring a seamless experience. If you have excellent communication...

  • Customer Support Executive

    2 days ago

    Gurugram, India Ofb Tech Full time

    Job Description:We are seeking a motivated and customer-focused Customer Support Executive/ Senior Executive to join our team in Gurgaon. In this role, you will be responsible for managing customer interactions across calls, emails, and chats, ensuring timely resolution of queries, and delivering an exceptional customer experience. You will work closely with...

  • Customer Support Executive

    2 days ago

    Gurugram, India Atrangi Studio Full time

    Company Description Atrangi Studio is a home decor and lifestyle brand specializing in handcrafted items. We are building a platform of quintessential decor products representing the rich craft heritage of India. Website: Instagram: Location: Gurugram, Delhi NCR, India Time: 10 am-6:30 pm Experience: Freshers & Experienced - Both can apply Email: Role...