In House Researcher

2 days ago

Mumbai City District, India ETP International Full time

Key Responsibilities:

  • Build, structure, and update retail databases across India, Indonesia, Malaysia, and the Philippines.
  • Conduct deep-dive data research using public sources, third-party platforms, directories, and industry databases.
  • Regularly clean, standardize, validate, and de-duplicate data to maintain accuracy and consistency.
  • Use Zoho CRM extensively for data entry, management, tracking, and reporting.
  • Monitor and maintain overall database health, identifying gaps, outdated entries, and inconsistencies.
  • Source new data from public and third-party sources relevant to regional retail markets.
  • Collaborate with marketing, sales, and operations teams to align on data requirements.
  • Develop SOPs for database hygiene and establish workflows to ensure ongoing data quality.
  • Understand and ensure compliance with regional data privacy laws and CRM best practices.
  • Generate routine reports, dashboards, and insights from Zoho CRM for business teams.

Minimum 3 years of experience in data research, database building, and management.

  • Hands-on experience with Zoho CRM is mandatory.
  • Prior work in the retail sector or with retail-focused datasets is highly preferred.
  • Proven experience in data research and building structured databases from scratch.
  • Demonstrated expertise in online research and data mining using tools like Google Advanced Search, LinkedIn, industry directories, government registries, etc.
  • Familiarity with database structuring across global markets, especially in India, Indonesia, Malaysia, and the Philippines.
  • Proficiency in Excel/Google Sheets for bulk data handling and cleansing.
  • Strong attention to detail, analytical mindset, and documentation skills. Unified Commerce Solutions
  • Effective cross-functional communication and the ability to work independently in a fast-paced environment.
  • Fluency in English; knowledge of any Southeast Asian languages is a plus.

What We Offer:


• Opportunity to work on multi-country retail data projects with direct business impact.


• A collaborative in-office environment that fosters growth and accountability.


• Exposure to cross-border retail market trends and business intelligence practices.

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