Head of Retail

3 weeks ago

Bengaluru, India Elevation Capital Full time

This role is with one of our portfolio companies.

We are looking for people from retail or D2C companies.

Role Objective
The role of Head-Retail requires the effective and efficient management of day-to-day retail operations, ensuring the achievement of sales KPIs in line with the Annual Operating Plan, training and developing personnel, and maintaining the security of stock, cash, property, and equipment.

Key Responsibilities

  • Develop a strategy to drive growth in the company's own stores, and department stores - in line with the company's growth targets
  • Define and strategize a roadmap to scale EBOs to 100+ stores within 2 years
  • Identify opportunities for expansion into new retail markets. Also develop and execute actionable plans to enter and succeed in these markets
  • Oversee the operations of retail stores, ensuring optimal inventory management, visual merchandising, and customer service standards
  • Lead, develop & implement the sales strategy, monitor sales activities against goals to achieve the annual sales target
  • Develop and maintain relationships in the industry to stay up-to-date on market trends, consumer preferences, and competitive dynamics
  • Manage the retail budget, monitor expenses, and ensure cost-effective operations while delivering strong financial results
  • Hire, lead and manage a team of retail professionals, including regional managers, store managers and sales staff, to ensure consistent implementation of the retail strategy
  • Monitor store performance metrics, sales targets, and customer feedback to continuously improve staff performance and store operations
  • Collaborate with marketing and sales teams to create effective promotional campaigns, product launches, and events
  • Cultivate relationships with retail partners, distributors, and key stakeholders to expand our retail presence and strengthen collaborations

Requirements

  • Master's degree in business administration, Retail Management, or a related field
  • A minimum of 8 years of progressive experience, with significant experience in retail management. Proven track record of leading successful retail operations is ideal
  • Strong understanding of retail industry trends, consumer behavior, and market dynamics
  • Exceptional leadership and team management skills with a focus on fostering a collaborative and high-performing team culture. Out of the box thinkers are strongly preferred
  • Excellent communication, negotiation, and interpersonal skills
  • Analytical skills to interpret sales data, market insights, and performance metrics
  • Ability to adapt to changing market conditions and drive innovation in retail strategies

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