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Jira Administrator

5 months ago

hyderabad, India Softility Full time

Job Description :


- Responsible for Atlassian suite engineering, development, configuration, integration, implementation, operations and maintaining

- May cross train other team members on Atlassian suite and be cross trained on other enterprise systems

- Administer and support customer Atlassian (JIRA, Confluence, Service Desk) instances

- Discover and populate the Insight CMDB

- Accurately and consistently document necessary information that is easily digested by other people (Wiki articles, procedural documentation, technical briefings).

- Provided technical and administrative support for current and future confluence implementations

- Demonstrate strong interpersonal and verbal communication skills.

- Design, build and maintain Jira Software and workflows including project workflows, screen schemes, permission schemes, notification schemes required to support on-boarding and off-boarding activities.

- Design, build and maintain inter-project data flows, automations to support complex business processes.

- Developing components (add-ons) or customizations for the Atlassian suite of tools.

- Developing interfaces / connectors (custom or open source microservices) with enterprise systems and services for various integration projects.

- Build Atlassian automations or external automations as needed

- Create technical documentation for all scripts and integration points for Jira and Jira Service Desk.

- Attend standing project meetings, agile ceremonies

(ref:hirist.tech)