City Head

JOB DESCRIPTION

STATE HEAD
OYO is a global platform that aims to empower entrepreneurs and small businesses with hotels and homes
by providing full-stack technology products and services that aims to increase revenue and ease
operations; bringing easy-to-book, affordable, and trusted accommodation to customers around the
world. OYO offers 40+ integrated products and solutions to patrons who operate over 157K hotel and
home storefronts in more than 35 countries including India, Europe, and SEA. OYO operates a unique
business model that helps its patrons transform fragmented, unbranded and underutilized hospitality
assets into branded, digitally-enabled storefronts with higher revenue generation potential and provides
its customers with access to a broad range of high-quality storefronts at compelling price points.
About OYO
Website Link
Location
Multiple
Role Type
Field Leadership Role
What will you be doing
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Drive revenue growth by maximizing occupancy, realizing revenue potential, and maintaining
a steadysupply of sellable rooms in the hub
Oversee the collection of outstanding amounts from clients, ensuring accounts receivable are
managed effectively
Review revenue & performance dashboards for the team, enhancing visibility and
enabling informed decisions
Provide consistent feedback on market dynamics, trends, pricing, and factors influencing
the business to take strategic decisions for the hubs expansion, along with management
Achieve hub performance goals for Revenue & Customer Experience (Cx) metrics
Uphold quality standards to drive repeat business and lead the implementation of new initiatives
to enhance guest experiences
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Resolve conflicts between property owners, customers, and internal teams, fostering
smooth collaboration and effective problem-solving within team
Key Performance
Indicators
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Ensuring daily availability of Sellable rooms (DSRN) 
Revenue & Contribution margin (Absolute INR) 
Pay at Hotel (PAH) realization 
Ensuring occupancy (URNs) day on day 
Improving Guest (Gx )Matrix 
Required Skills
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Networking ability 
Analytical ability 
Strong problem-solving attitude 
Internal stakeholder management & leadership skills 
Who are we looking for
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Minimum 8 to 12 years of Experience 
Min 3-4 years of experience in a people manager capacity 
Experience in the hospitality and/or travel industry would be an added advantage