Business Operations Manager

1 week ago


Bangalore Urban, India Namma Yatri Full time

Business Operations Manager


Key skills required:

○ End to end operations management

○ Excellent People Leadership Skills

○ Both 0 to 1 and 1 to 100 skillsets

○ Hustler and Bias for Action

○ Problem Solving Mindset

○ Numbers driven – good at data / analytics

○ Collaborate with growth and product teams

○ Fluency in Kannada language.

○ Bonus: Prior experience of handling ops in Mobility, E-commerce and other digital native businesses


OKR for the position:

Overall P&L for City including but not limited to:

○ Supply Onboarding & Availability (# Drivers, %Available, %Acceptance etc)

○ Customer Experience (Ratings, Escalations, Issue Resolution etc)

○ Customer Retention (Both Driver & Rider)


Scope of the role:

○ City Operations (E.g. Driver onboarding, engagement, training, improving availability etc)

○ Central Operations (Eg. Call center, Ops product enhancements etc)

○ New City Launch (Stakeholder alignment, Initial supply & demand onboarding etc)

○ Customer Experience (Both Driver & Rider)


About Namma Yatri

Namma Yatri is an ecosystem initiative by Juspay. Namma Yatri is India’s first open mobility ride hailing app built on open protocols and 100% open-sourced. It is a community-first ride hailing app to make city transportation efficient, affordable, safe and sustainable. Its USPs are:

● Open Product: Powered by open-source software (like Android, Linux, ChatGPT, Google Chromium etc). Built on open protocols (like Internet, UPI, Mobile 4G/5G etc). Data is open (like Covid19 data, RTI, City’s weather etc). Open source enables transparency, collaboration and innovation.

● Zero Commission: It is a “direct-to-driver” app. There are no middle-men. What the customer pays goes 100% to the driver and his family. In the long term, this is more efficient & sustainable as the riders will pay less and drivers will earn more.

● Community-owned: It is owned by the city, not a single company. The product is defined by the city’s “Community Collective” which takes into account the interests of consumers & drivers and the local regulations. It has broad representation like administrators, philanthropists, influencers, technologists et al.

● Fast, Easy & Safe Rides: Blazingly fast, super-easy app to book rides. Door-step pickups by trusted drivers. Happy drivers and happy customers.

● Namma Yatri Traction so far

● 100% Open-sourced (customer app, driver app, backend platform, ops dashboard)

● Open-data here

● Bangalore: 1.2 Cr Trips. ~100K drivers onboarded. 20L+ registered users.

● Other cities: Delhi NCR, Hyderabad, Chennai, Kolkata, Cochin



  • Bangalore Urban, India PhonePe Full time

    Job Title: Business Operations Manager Business Unit: InsuranceDepartment: Business OperationsRole: Control Tower -Business Monitoring, Process Excellence and Insurer PartnershipsLocation: Bengaluru - PhonePe Office - Salarpuria Softzone, Bellandur, BengaluruJob Summary:We are seeking a highly detail-oriented and analytical Manager to lead a team that...


  • Bangalore Urban, India PhonePe Full time

    Job Title: Business Operations Manager Business Unit: Insurance Department: Business Operations Role: Control Tower -Business Monitoring, Process Excellence and Insurer Partnerships Location: Bengaluru - PhonePe Office - Salarpuria Softzone, Bellandur, Bengaluru Job Summary: We are seeking a highly detail-oriented and analytical Manager to lead a team...


  • Bangalore Urban, India Namma Yatri Full time

    Business Operations Manager Key skills required:○ End to end operations management○ Excellent People Leadership Skills○ Both 0 to 1 and 1 to 100 skillsets○ Hustler and Bias for Action○ Problem Solving Mindset○ Numbers driven – good at data / analytics○ Collaborate with growth and product teams○ Fluency in Kannada language.○ Bonus: Prior...


  • bangalore, India Unispace Business Center Bangalore Full time

    Company DescriptionUnispace Business Center is a comprehensive instant office space provider with workspaces in Hyderabad and Bengaluru, India. We offer flexible and customized business solutions to help promote a professional corporate image. As an affordable co-working space provider, we help businesses navigate the challenges of modern working and deliver...

  • Operations Manager

    4 days ago


    Bangalore Urban, India Valkyrie People Consulting Full time

    Job Title: Operations ManagerLocation: Bangalore, IndiaIndustry: AutomotiveExperience: 10+ years of experience in operations, preferably within the automotive or manufacturing sector.Position Overview:The Operations Manager will oversee the daily operations of the automotive company, ensuring that all processes run efficiently and meet the company’s...


  • Bangalore Urban district, India Synapx Full time

    Business Operations Analyst – Business, Operations, Office365, Events, Recruitment, Microsoft Office Suite, Power BI, Technology, Analytical, Finance – Bangalore – 4–7 Lakhs About Us: At Synapx, we are start up on a mission to reduce manual processes for our clients and unlock business value through meaningful data insights. As we grow the...


  • Bangalore, India Unispace Business Center Bangalore Full time

    Company Description Unispace Business Center is a comprehensive instant office space provider with workspaces in Hyderabad and Bengaluru, India. We offer flexible and customized business solutions to help promote a professional corporate image. As an affordable co-working space provider, we help businesses navigate the challenges of modern working and...


  • Bangalore Urban, India EnterOne Full time

    Technical Operations ManagerAbout the RoleWe're seeking a dynamic and experienced Technical Operations Manager to join our IT team. In this critical role, you'll be responsible for ensuring the smooth operation of our IT services, driving continuous improvement, and maintaining high levels of customer satisfaction.Key Responsibilities- Develop and manage...

  • Business Manager

    4 weeks ago


    Bangalore Urban, India Livspace Full time

    Business Manager - Sales ABOUT US Livspace is Asiaʼs largest and fastest-growing omnichannel home interiors and renovation platform. Using its proprietary technology, Livspace provides a one-stop renovation solution for homeowners—from design to managed last mile fulfillment for all rooms in a home. The platform has organized a fragmented industry,...


  • Bangalore City, India Unispace Business Center Bangalore Full time

    Company DescriptionUnispace Business Center is a comprehensive instant office space provider with workspaces in Hyderabad and Bengaluru, India. We offer flexible and customized business solutions to help promote a professional corporate image. As an affordable co-working space provider, we help businesses navigate the challenges of modern working and deliver...


  • Bangalore Urban, India AXA Full time

    About AXA As one of the largest global insurers, our purpose is to act for human progress by protecting what matters . Protection has always been at the core of our business, helping individuals, businesses and societies to thrive. And AXA has always been a leader, an innovator, an entrepreneurial company, fostering progress in all its dimensions. Our...


  • Bangalore Urban, India AXA Full time

    About AXAAs one of the largest global insurers, our purpose is to act for human progress by protecting what matters.Protection has always been at the core of our business, helping individuals, businesses and societies to thrive. And AXA has always been a leader, an innovator, an entrepreneurial company, fostering progress in all its dimensions. Our purpose...


  • Bangalore Urban, India Consult SP Full time

    Introduction:I am seeking a suave and young COO from Consumer Internet or B2C services Business. I am working with a budget of 40 to 50 lacs including 25 Percent Variable. Basis performance ESOPs / Equity to be providedCompany runs high-impact Business Leadership Programs for Women based on Art-of-Winning, B-HAG approach, and Strength-Based Excellence...


  • Bangalore Urban, India Consult SP Full time

    Introduction: I am seeking a suave and young COO from Consumer Internet or B2C services Business. I am working with a budget of 40 to 50 lacs including 25 Percent Variable. Basis performance ESOPs / Equity to be provided Company runs high-impact Business Leadership Programs for Women based on Art-of-Winning, B-HAG approach, and Strength-Based Excellence...


  • Bengaluru Urban, India Synapx Full time

    Business Operations Analyst – Business, Operations, Office365, Events, Recruitment, Microsoft Office Suite, Power BI, Technology, Analytical, Finance – Bangalore – 4–7 Lakhs About Us: At Synapx, we are start up on a mission to reduce manual processes for our clients and unlock business value through meaningful data insights. As we grow the...


  • Bangalore Urban, India Regalix Full time

    Greetings from Regalix!Role: Assistant Manager Sales Operations Experience: 7 - 12 Years Location: BangaloreWork from office- Rotational ShiftNotice period: Immediate to 30 days Must Skills: Sales exp in Digital Marketing, excellent in communication skills & people management About the Client: Worlds largest professional networking platform.Role Overview: As...


  • Bangalore Urban, India Swiggy Full time

    Mandate 1 – Employees will come to the office twice or thrice a week at their base location and work remotely for the remaining days. Roles & Responsibilities : This position will be a part of the Business Advisory team, where the candidate will be working closely with cross functional teams including Business, Product, Engineering & Finance by bringing...


  • Bangalore Urban, India Swiggy Full time

    Mandate 1 – Employees will come to the office twice or thrice a week at their base location and work remotely for the remaining days. Roles & Responsibilities :This position will be a part of the Business Advisory team, where the candidate will be working closely with cross functional teams including Business, Product, Engineering & Finance by bringing...


  • bangalore, India Namma Yatri Full time

    Business Operations ManagerKey skills required:○ End to end operations management○ Excellent People Leadership Skills○ Both 0 to 1 and 1 to 100 skillsets○ Hustler and Bias for Action○ Problem Solving Mindset○ Numbers driven – good at data / analytics○ Collaborate with growth and product teams○ Fluency in Kannada language.○ Bonus: Prior...


  • Bangalore, India HPE Full time

    Business Operations Manager  This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and...