Senior Engineer

1 month ago

india TMF Group Full time

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About TMF Group

TMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialized and business-critical financial and administrative services that enable our clients to operate their corporate structures, finance vehicles and investment funds in different geographical locations.

TMF India is a Great Place to Work, ISO & ISAE certified organization.

About the Role


Key Responsibilities

Citrix NetScaler support and implementation Citrix CVAD support and implementation. Citrix Share File Implementation and Configuration Storage Zone Controllers & Connectors. Evergreening, updating Citrix products to the latest version. Escalate software bugs to vendors. Performance optimization of Citrix environments. Participate in projects, deploy/update virtual desktop environment content, and engineer scripts, to enable all image components and customization to be integrated into client-specific images in a fully automated and unattended manner by following standard processes. Create images and test them to ensure they are engineered to the user’s specifications. Troubleshoot, resolve, and track engineering issues found with the images. Produce all required documentation including engineering documents, test plans, and their results. Support application engineers in troubleshooting application issues. Ready to work in shifts (including night shift) on a rotation basis. Participate and adhere to Change Management and other ITSM processes. Work with Multiple teams to arrive at a problem resolution. 

Additional Responsibilities

Engineer solutions for OS and virtual desktop customizations, using scripting and standard vendor toolsets. Interface with internal resources (e.g., Engineering, network team, storage team, database team, SCCM team, etc.) Provide process and toolset improvement/issues feedback. Manage workload, status report, and proactively escalate issues. Provide technical support to other team members as required. Train and guide new resources.

Key Business Expertise

Advanced knowledge of Citrix NetScaler, CVAD Advanced knowledge of Microsoft windows 10 / Windows 2012R2/Windows Server 2016/Windows 2019 Advanced knowledge of PVS Advanced problem solving and troubleshooting. Microsoft File and Print Services Advanced understanding of GPOs affecting client devices (local and AD) Advanced knowledge of Windows OS customization Knowledge of Microsoft OS deployment methods & Patching Knowledge of PowerShell Scripting & Network Traces Knowledge of driver installation and hardware support within Windows operating systems. Knowledge and Expertise on Microsoft Hypervisor, HCI Stack, Azure & VMware Citrix Cloud & Azure Cloud Services. Citrix Application Layering. Advanced knowledge of Citrix Policy and Personalization. Citrix Workspace Environment Management.

Candidate profile

8+ years Citrix NetScaler, CVAD implementation experience 8+ years of experience in MCS, Citrix PVS, Citrix Hybrid Cloud, ADM, FsLogix, Citrix UPM, App Layering & Content & Collaboration Services (Share File) 5+ years of experience in on-prem Storage Zone Controllers, installation, configuration, migration, and integration with SSO. 5+ Years of experience in GPO activities (local and AD) 5+ years of experience in Certificate handling for Net Scalers, Share File, Storefront. 5+ Years of Experience in optimizing Virtual Desktop environments. Excellent ability to communicate clearly and effectively. Ability to work in a fast-paced environment with strict deadlines. Ability to work independently and remotely, interacting with a distributed team. Ability to follow procedures and escalate problems promptly. Microsoft & Citrix certification Degree in Engineering or Computer Science or equivalent Good English (speaking and writing). 

What's in it for you?

Pathways for career development

Work with colleagues and clients around the world on interesting and challenging work. We provide internal career opportunities, so you can take your career further within TMF. Continuous development is supported through global learning opportunities from the TMF Business Academy. 

Making an impact

You’ll be helping us to make the world a simpler place to do business for our clients. Through our corporate social responsibility program, you’ll also be making a difference in the communities where we work. 

A supportive environment

Strong feedback culture to help build an engaging workplace. Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.

Other Benefits

Marriage Gift policy Paternity & Adoption leaves Interest free loan policy Salary advance policy Covid support taskforce Well being initiatives

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