IVA/ML Developer

22 hours ago


Pacific Remote Islands Marine National Monument, India ProSer Industries Full time

Key Responsibilities:

  • Design, develop, and deploy IVA solutions (chatbots, voice bots, and conversational AI platforms).
  • Implement NLP and ML models for speech-to-text, text-to-speech, intent recognition, and sentiment analysis.
  • Integrate IVA with backend systems, APIs, and third-party services to deliver seamless user experiences.
  • Work with cloud-based AI/ML platforms (AWS, Azure, GCP, or Dialogflow, Rasa, etc.) for IVA deployment.
  • Collaborate with business teams to gather requirements and optimize conversational flows.
  • Train and fine-tune ML models to improve accuracy, efficiency, and personalization.
  • Monitor system performance, analyze logs, and apply continuous improvements.
  • Ensure data security, compliance, and scalability of IVA solutions.

Required Skills & Qualifications:

  • Bachelor's/Master's in Computer Science, AI, Data Science, or related field.
  • Proven experience in developing conversational AI / IVA solutions.
  • Strong expertise in Python, Java, or
  • Hands-on experience with NLP frameworks (spaCy, NLTK, Hugging Face Transformers, Rasa, Dialogflow, LUIS, etc.).
  • Knowledge of speech technologies (ASR/TTS engines like Google Speech, Amazon Polly, Azure Cognitive Services).
  • Experience in machine learning / deep learning (TensorFlow, PyTorch, Scikit-learn).
  • Familiarity with cloud platforms (AWS Lex, Azure Bot Service, Google Dialogflow).
  • Strong understanding of REST APIs, microservices, and integrations.
  • Excellent problem-solving and communication skills.

Job Type: Full-time

Work Location: Remote


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