Senior Manager-Payment Ops-Clearing

• The incumbent is responsible for managing the end-to-end processing of all Cheques/PDC/FCY collection cheques / Payroll & Cash Management Services.
• The role requires close liaison with technology partners, onshore managers and Mashreq technology teams to effectively handle automaton projects in Clearing, CMU ,.PDC and Payroll
• Monitoring BOT aberration and STP rates and report any delta observed to the concerned team. The incumbent is responsible for getting the aberrations fixed, conducting UAT and getting it deployed in production.
• Actively participate in various automation projects and involve in UAT for Clearing projects about STP improvement, BOT error reduction and exploring new areas of automaton within ambit of Clearing, PDC and CMU.
• Monitor signature aberrations in inward clearing and liaise with concerned teams for maximizing the auto rates by improving the extraction of cheque signatures and thereby reducing manual activity.
• Participate from time to time in other implementation projects as stipulated in management viz – implementation of clearing setup in IBG location, implementation of new Flex module in UAE etc.
• Ensure accurate and efficient processing of all inward and outward cheques presented for clearing.
• Take immediate decisions on issues that come up given the tight cut-offs from the Central Bank for Clearing.
• The position is responsible for the Post-Dated Cheque unit that houses > 1 million instruments.
• All (Inward/Outward) customer salaries sent/received from other banks must be processed by Payroll Unit.
• This position is responsible to ensure accurate and efficient processing of Cash Management Products bank wide.
• Manage the MGN Processing Center that caters to Clearing / Payroll / Cash Management Services / Cash Pool out of India, Pakistan & Egypt.
• The position is also responsible for proposing and implementing improvements in the workflow of the Unit.
• Staff welfare, work-life balance and training for staff in this unit are the responsibilities of this position.
• Emerge as the product expert for all relevant areas reporting to this position.
• Ensure that Bank's Compliance and Regulatory procedures are followed Ensure adequate training (classroom and on the job) to staff that all functions are performed with zero errors and within expected TATs
• Ensure equal distribution of workload among staff in consultation with unit supervisors.
• Ensure the MIS collected for staff productivity is analyzed and actions taken to increase the level of individual as well as unit's overall productivity. Also to ensure that necessary job rotation and training is provided for staff development and career growth.
• Analyze MIS and take corrective and preventive actions for error free processing of the unit.
• Ensure that different functions are performed in accordance with the Bank's Systems and Procedures.
• Ensure a proper work-life balance is maintained for all staff.
• Optimize staff productivity and provide coaching and counseling whenever required. Job rotation and training needs and other related staff matters.
• Identify processes for automation, prepare functional specifications, assist in evaluating the system (provided by outside vendor), carry out user acceptance test, certify and implement the system.
• Create an atmosphere conducive to mutual co-operation among staff members and foster team spirit.
• Absorb any additional / new functions which may be assigned from time to time.
• Ensure that the unit's standard operating procedures are reviewed and kept up to date.
• Ensure that the unit's procedures can control and minimize the operational risks.
• Ensure adequate monitoring and reconciliation of GL lines (Sundry/transitory) is exercised across the units in compliance with APPM.
• Ensure the unit attains satisfactory internal and external audit rating.
• Graduate with 15 years of banking operations experience with a minimum of 8 years in clearing and cash management and FCY cheque handling.
• In depth knowledge of banking processes.
• Awareness of Compliance/AML/Regulatory requirements.
• Experience in leadership & team management-minimum 8 years
• Excellent stakeholder management and communications skills.
• Experience in managing risks, compliance and regulatory recommendation
• Strong analytical, planning, interpersonal & communication skills.
• Effective decision-making power & conflict handling.

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