IAM Practice Lead
5 days ago
IAM Practice Lead - Principal Consultant for the IAM Practice will play a strategic role in driving IAM project delivery, presales activities, customer success, and business development. This individual will serve as a key leader within the IAM practice, managing end-to-end solutions for clients while supporting growth and building trusted relationships. The ideal candidate has a strong background in IAM technologies, consulting, and management.
Work location:- Bangalore or Mumbai -Hybrid
Key Responsibilities:
1. IAM Delivery Management
- Lead and manage end-to-end IAM solution delivery across multiple projects.- Ensure quality and timely delivery of services in line with client expectations and contractual obligations.- Act as the escalation point for complex technical and project management issues.
1. Presales and Solutioning
- Work closely with sales and presales teams to support solutioning and RFP/RFI responses.- Develop and present tailored IAM proposals, demos, and presentations to potential clients.- Engage in technical discussions to assess client requirements and propose appropriate IAM solutions.
1. Customer Success and Relationship Management
- Cultivate and maintain strong, long-term relationships with clients, becoming a trusted advisor.- Conduct regular client reviews and feedback sessions to ensure customer satisfaction.- Identify opportunities for cross-selling and upselling to further support clients’ IAM needs.
1. Business Development and Strategy
- Contribute to the development and execution of the IAM Practice strategy, including revenue and growth goals.- Collaborate with the practice team to design innovative IAM services and offerings.- Lead knowledge-sharing sessions and mentor junior consultants to build team expertise.
Qualifications:
- Education: Bachelor’s or Master’s degree in Computer Science, Information Security, or related field.- Experience: 10-15 years in IAM consulting, solution delivery, and client management.- Technical Skills: Expertise in IAM technologies (e.g., Identity Governance, SSO, MFA, PAM); knowledge of key IAM products (e.g., SailPoint, Ping, CyberArk, ForgeRock).- Certifications: Preferred certifications include CISSP, CISM, or relevant IAM-specific certifications.
Competencies:
- Project Management: Strong organizational skills to manage multiple projects, timelines, and deliverables.- Communication: Exceptional written and verbal communication skills for client presentations and internal discussions.- Leadership: Proven ability to lead cross-functional teams and drive projects to successful completion.
Strategic Thinking: Ability to identify business development opportunities and contribute to the overall growth of the IAM practice
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