Key Account Manager

3 weeks ago


Mumbai, India QualityKiosk Technologies Full time

QualityKiosk is looking for a Boundary Pusher, Organized & Extremely detail oriented and a Passionate person as an Enterprise Account Director to manage large banking clients (domestic markets)Job Description: Position : Key Account Manager / Key Account Director for BankingReporting to : Banking Sales Head (India Markets)Location: Navi MumbaiApply now: About the RoleAre you ready to lead strategic partnerships with some of India’s most innovative and valuable banks? QualityKiosk Technologies is seeking a dynamic Enterprise Account Director to spearhead growth in our BFSI portfolio. This is not just a role—it’s an opportunity to shape the future of digital transformation for marquee clients while driving exponential business growth.You will own relationships that already generate USD 5 Million annually, with a bold mandate to double revenues to USD 10 Million in the next two years. Your playground? Cutting-edge solutions in DevOps, RPA, Data Science, and Customer Experience Management—the pillars of next-gen banking.What Makes This Role Exciting?- Strategic Impact: Be the trusted advisor to CXOs and senior stakeholders of leading banks.- Growth Leadership: Drive multi-million-dollar revenue expansion and long-term contracts.- Innovation at Scale: Co-create solutions that redefine customer experience and operational excellence.- Mentorship & Influence: Lead, coach, and inspire account managers to deliver exceptional outcomes.Key Responsibilities- Own the Relationship: Build deep, consultative partnerships with client leadership teams.- Drive Growth: Set and achieve ambitious revenue, GP, and OM targets through strategic account planning.- Lead with Vision: Prepare and execute long-term account strategies aligned with client goals.- Innovate & Co-Create: Identify unsaid needs, conceptualize solutions, and deliver measurable business value.- Mentor & Motivate: Guide account managers to adopt best practices and exceed performance KPIs.- Ensure Excellence: Maintain a green Customer Satisfaction Index (CSI) through proactive engagement and course correction.What We’re Looking For- Experience: 12+ years in Strategic Account Management, with at least 5 years in a leadership role.- Education: MBA or equivalent, plus B.E./B.Tech background preferred.- Skills:- Exceptional relationship-building and consultative selling skills.- Strong leadership and organizational abilities.- Proven track record of driving revenue growth and managing large BFSI accounts.- Ability to collaborate across teams and influence senior stakeholders.


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