Account Manager
4 weeks ago
Account Manager (Books Division)
Location:
Chennai / Pondicherry
Job Description:
Straive is looking for an experienced and dynamic Account Manager – Operations & Project Management to lead and oversee projects related to books publishing. The ideal candidate will have a strong background in Client relationship, coordinating with multiple stakeholders, and ensuring timely and high-quality delivery. This role requires a strategic thinker with excellent leadership and organizational skills who can drive projects from conception to completion while managing a team of Project Manager
Key Responsibilities:
Project Planning & Management:Lead end-to-end project management for books, including planning, scheduling, budgeting, and resource allocation.Define project scope, goals, and deliverables in collaboration with clients and internal teams.Develop detailed project plans, timelines, and milestones, ensuring all stakeholders are informed and aligned.
Client Relationship Management:Act as the primary point of contact for clients, addressing their needs and providing regular updates on project status.Build and maintain strong client relationships to drive repeat business and ensure client satisfaction.Gather feedback from clients and incorporate it into future projects to improve processes and deliverables.
Team Leadership & Collaboration:Supervise and mentor a team of Project Managers, providing guidance and support for project execution.Coordinate with authors, editors, designers, production, and other departments to ensure seamless workflow.Facilitate communication between internal teams and external stakeholders to maintain project momentum and resolve issues promptly.
Quality Assurance:Monitor and review project deliverables to ensure they meet quality standards and client expectations.Implement quality control processes to maintain consistency and accuracy across all projects.Conduct regular project reviews and address any deviations from the project plan.
Process Improvement:Identify areas for process improvement and implement best practices to enhance project delivery efficiency.Stay up-to-date with the latest industry trends and technologies related to publishing.Develop and refine project management methodologies and tools to ensure consistency across projects.
Experience:
Minimum of 7+ years of experience in project management. Prior experience managing a team of project managers is highly desirable.
Skills Required:Strong leadership and team management skills.Excellent communication and interpersonal abilities.Proven experience in project planning, scheduling, and budgeting.Ability to handle multiple projects simultaneously in a fast-paced environment.Problem-solving skills with a proactive approach to identifying and addressing challenges.
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