Icertis Commercial

1 month ago

Bengaluru, India Tata Consultancy Services Full time
Greetings from TCS

Role: Icertis CommercialLocation: Pan IndiaExperience: 7-12 Years

Job Description:

The role/job involves a resource with experience in implementing and supporting Icertis CLMA Commercial instance who can participate in relevant project calls and meetings with customer to understand needs and requirements for UAT and PROD environments. It involves joining meetings with the implementation team for various enhancements/projects on Commercial Instance Icertis. The applicant/candidate should have knowledge on:

Running regression test in UAT and production after every P2P/changes and can handle Promote to Production (P2P) governance, orchestration, and process management from Dev to higher up environment wiseAnswering user queries (on service now tickets) regarding functionality and Icertis know how to Business, stakeholder and even works with Icertis Vendor on these topicsGeneral system administration (User Roles, Contract Types, Agreements, Attributes and Master Data – all Icertis Admin functionalities)Service Now and JIRA use

The applicant/candidate should be able to provide:

Resolution of configurations in the system that are no longer functioning as intended and should be able to troubleshoot independentlyResolution of customizations that are impacted after new changes/enhancements from KPMG or Vendor side to the UAT and PROD systemModifications to existing templates, contracts, clauses, workflows etc. that maybe part of Business requirements/enhancements/JIRA items and also new configurations, customizations, and integration developmentRemediation on issues with integrated systems connected to ICI for UAT and PRODData reconciliation between system and coordination for fixes needed as and when required in PROD and UATCreation of Master data or transactional data and also help with Bulk Upload tasks – if and when required to do testing or based on business requestHelp with Legacy Data Migration in UAT and PRODDevelopment of custom reports for Internal IT for Business and also have understanding of Power BI, ODS and any other integrated reporting tool

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