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Technical Sales Engineer

4 months ago

india ioMoVo Corp Full time

Job Overview:


As a Sales Engineer with experience in the IT SaaS (Software as a Service) sector, you will play a crucial role in bridging the gap between our technical solutions and our clients' needs. You will work closely with the sales team to understand customer requirements, provide technical support, and deliver product demonstrations that showcase the value of our SaaS offerings. Your expertise will be vital in driving customer adoption and ensuring satisfaction with our software solutions.


Key Responsibilities:


Technical Expertise and Support:

  • Serve as a technical resource for the sales team, providing detailed product information and support throughout the sales process.
  • Understand and communicate the technical aspects and benefits of our SaaS products to potential and existing clients.


Customer Engagement:

  • Engage with clients to understand their business needs, challenges, and goals.
  • Conduct product demonstrations, webinars, and presentations to showcase the capabilities and benefits of our SaaS solutions.
  • Assist in the development of customized solutions that meet client requirements.


Sales Process Support:

  • Collaborate with the sales team to develop strategies and proposals that address customer needs and highlight our product's value.
  • Provide technical responses to RFPs (Request for Proposals) and RFIs (Request for Information).
  • Assist in the creation of sales and marketing collateral, including whitepapers, case studies, and technical documentation.


Solution Design and Implementation:

  • Work with clients to design and implement SaaS solutions that integrate with their existing systems and processes.
  • Provide post-sales support to ensure successful implementation and customer satisfaction.
  • Gather feedback from clients and relay it to the product development team for continuous improvement.


Training and Development:

  • Conduct training sessions for clients and internal sales staff to enhance their understanding of our SaaS products.
  • Stay up-to-date with industry trends, competitive landscape, and new technologies to provide relevant insights and recommendations.


Qualifications:


  • Education: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
  • Experience: Minimum of 3-5 years of experience in a sales engineering role within the IT SaaS industry.
  • Technical Skills: Proficiency in SaaS platforms, cloud computing, web technologies, APIs, and integrations. Familiarity with CRM and ERP systems is a plus.
  • Sales Skills: Strong understanding of the sales process and experience in supporting sales teams in a technical capacity.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical audiences.
  • Problem-Solving Skills: Strong analytical and problem-solving abilities, with a focus on customer-centric solutions.
  • Interpersonal Skills: Ability to build and maintain strong relationships with clients, partners, and internal teams