Control Manager

4 weeks ago

bangalore, India JPMorgan Chase & Co. Full time

 Program Control Manager, you will be responsible for interfacing with the Firm wide Compliance and Operational Risk Evaluation (CORE) central team, and developing, implementing, and administering the governance of the CORE Program for the Commercial Banking Line of Business. In this role, you will have the opportunity to build relationships with and support CB’s Control Managers as they leverage the program framework to identify potential risks, develop risk mitigation strategies, and ensure alignment with the firm’s operational risk tolerance and compliance standards.

Job Summary

As a Program Control Manager, you will be responsible for interfacing with the Firm wide Compliance and Operational Risk Evaluation (CORE) central team, and developing, implementing, and administering the governance of the CORE Program for the Commercial Banking Line of Business. In this role, you will have the opportunity to build relationships with and support CB’s Control Managers as they leverage the program framework to identify potential risks, develop risk mitigation strategies, and ensure alignment with the firm’s operational risk tolerance and compliance standards. Additionally, you will oversee the planning, management, and execution of strategic CB Control Management Governance priorities and initiatives, including administration of sub-program forums, working groups, and deliverables by leveraging program and project management principles and methodology. This is a highly visible role, that requires analytical and problem-solving abilities, and will provide exposure to Senior Leaders and cross-functional teams at all levels of the organization.

Job Responsibilities

Provide subject matter expertise and support for the end-to-end execution of Risk & Control Self-Assessments Champion a proactive risk and control culture that leverages proven evaluation strategies and sound risk and change management protocols Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators, and technology control functions  Develop effective presentations and program material suitable for stakeholders and business partners, communicating overall program priorities, progress, and recommendations/decisions Manage and track program projects and deliverables Prepare metrics and reports for senior management, and complete analyses using data to drive insight Participate in cross Line of Business remediation programs and thematic reviews. Independently oversee and administer the following CORE sub-programs, focus areas, and framework components, while adhering to Firmwide and LOB guidelines/standards: Data Quality and Hygiene reporting Quarterly Compliance and Operational Risk Summary (CORS) Quarterly Qualitative Operational Risk Appetite (QORA) Triggers, including KPIs and KRIs Control Evaluations CORE System Access/Security Administration

Required Qualifications, Capabilities and Skills

Highly disciplined self-starter, with the ability to execute on assignments independently Thought leader, with the ability to think critically, problem solve, and the desire to improve processes Strong analytical, organizational, and prioritization skills, with the ability to synthesize large amounts of data, and develop and execute on plans to meet deadlines Excellent written and verbal communication skills, with the ability to communicate in a clear and concise manner, tailoring presentations and level of detail to the audience Exceptional interpersonal skills and relationship building skills  Ability to listen to and understand concerns, partner to find solutions, and overcome objections by influencing key stakeholders, decision makers, and colleagues to ensure program and project goals are met Bachelor’s degree, or equivalent risk and/or program management experience

Preferred Qualifications, Capabilities and Skills

PMP or equivalent certification/experience Familiarity with executive level presentations Experience with Risk and Control Self-Assessment systems and software, such as CORE, Archer, etc. 7+ years in the financial services industry with a background in controls, audit, quality assurance, operational risk management, or compliance preferred; or equivalent subject matter expertise in a relevant business-related function/operation

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