Front Office Executive

4 days ago

faridabad, India Neelkanth Hospital Full time
Company Description
With the legacy of 73 years of healthcare services, Neelkanth Hospitals is renowned as the  best multispecialty hospital in Gurgaon . Over the decades, we have earned a reputation for our top-rated  healthcare facility  and we take pride in offering advanced medical service catering to the wide spectrum of specialties.
Job Overview:
The Front Office Executive will be responsible for managing the front desk, handling billing, and ensuring accurate daily reporting. This role requires excellent organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. The ideal candidate will be friendly, professional, and capable of delivering exceptional customer service.
Key Responsibilities:
1. Front Desk Management:
Greet Patient and clients in a professional manner.
Answer, screen, and forward incoming phone calls.
2. Billing and Invoicing:
Generate and issue invoices to clients.
Handle accounts receivable and follow up on outstanding payments.
Process and record financial transactions accurately.
Assist in the preparation of financial reports and statements.
3. Daily Reporting:
Prepare and distribute daily reports to management.
Maintain accurate records of daily transactions and activities.
Compile and analyze data for various reports.
4. Customer Service:
Address patients inquiries and complaints promptly and professionally.
Provide information and assistance to patients and visitors.
Ensure a positive and welcoming experience for all patients & Clients.
5. Coordination and Communication:
Coordinate with other departments to ensure smooth operations.
Communicate effectively with team members and management.
6 Qualifications:
High school diploma or equivalent; additional certification in office management or related field is a plus.
7 Experience:
Proven experience as a Front Office Executive or similar role.
Experience in handling billing and financial transactions is required.
8 Skills:
Proficiency in MS Office (Word, Excel, PowerPoint) and familiarity with office equipment.
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Attention to detail and problem-solving skills.
Customer service-oriented with a friendly and professional demeanor.
9 Additional Requirements:
Ability to work independently and as part of a team.
Flexibility to work in shifts if required.
Knowledge of office management and basic accounting principles
#Receptionist #Hospital #OPDIPDBILLING #REPORTING #MIS

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