Indegene | Medical Engagement Associate | bangalore

2 months ago

bangalore, India Indegene Full time

Medical Engagement Associate


We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out

Looking to jump-start your career?


We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene’s high-speed growth.


We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work.


If this excites you, then apply below.


You will be responsible for:


1. Handle inbound and outbound calls of the patients and resolve their queries from appropriate source of information (client-defined FAQs and responses).

2. Maintain data hygiene and validate it.

3. Report adverse events (AEs)/market complaints as per the standard operating procedure. Capture details related to AEs reported by patient in predefined templates and timelines.

4. Coordinate with internal stakeholders to run the operations seamlessly. Attend review meetings from internal leads at regular intervals.

5. Responsible to strictly adhere to quality standards for various deliverables as decided by the business unit or client.

6. Responsible to participate in assigned training programs relevant to the job & complete client-specific training, if applicable.

7. Responsible to build mastery in the assigned therapy area through self-learning and formal trainings.

8. Volunteer in training programs to develop skills in areas relevant to the job in addition to the areas of interest.

9. Participate in and contribute to various continuous improvement initiatives or company-driven initiative.

10. Responsible to strictly adhere to quality standards for various deliverables as decided by the business unit or client.


About you:

Life science background with product knowledge and MICC experience.

Pharmacy background


Education: B. Pharma/ M. Pharma or life science background


Experience: 0.6 months - 3 years


Must have :


1. Excellent communication

2. Domain knowledge

3. Pharmacovigilance knowledge

4. Basic excel

5. Strong documentation skills


Work Location: Bangalore

Work mode: Work from office


EQUAL OPPORTUNITY

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.


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