Associate Product Manager-Collections

4 weeks ago

Mumbai, India Weekday AI Full time

This role is for one of the Weekday's clients Salary range: Rs - Rs (ie INR 12-18 LPA) Min Experience: 1 years Location: Mumbai JobType: full-timeWe are seeking a proactive and analytical Associate Product Manager – Collections & Payments to support the development and optimization of our financial products across the customer payment and receivables lifecycle. This role is ideal for early-career product professionals who are passionate about solving real-world payment challenges, improving customer experience, and building scalable digital financial solutions. You will work closely with cross-functional teams including engineering, design, operations, compliance, and data analytics to define product requirements, support product roadmap execution, and ensure high-quality delivery. Requirements Responsibilities Support the end-to-end product lifecycle for collections and payment products, from discovery and requirements gathering to development, launch, and post-launch improvements. Conduct market research, competitive analysis, and user interviews to identify customer needs, payment behavior patterns, and product enhancement opportunities. Collaborate with engineering and design teams to create user stories, PRDs, workflows, and acceptance criteria, ensuring clarity and alignment for feature development. Assist in building product roadmaps and prioritizing features based on business value, customer impact, and technical feasibility. Partner with key internal stakeholders including finance, risk, legal, and customer success teams to ensure product compliance, scalable processes, and smooth operational rollout. Analyze product performance using metrics, dashboards, and customer insights, and identify actionable opportunities to optimize payment success rates, reduce default rates, and improve user experience. Support the integration and management of payment gateways, third-party service providers, collection partners, and banking platforms. Participate in UAT, validate new features, troubleshoot issues, and ensure timely delivery of enhancements and releases. Create product documentation, release notes, training material, and internal communication to align teams across the organization. Monitor industry trends, emerging fintech innovations, and regulatory changes relevant to digital payments, lending, and collections. Work with the operations team to ensure feedback loops and continuous improvement across payment flows and collection strategies. Key Skills & Qualifications 1–3 years of experience in Product Management , preferably in fintech, lending, digital payments, financial services, or SaaS. Strong understanding of collections workflows, payment processing systems, digital payment rails , and transaction lifecycle concepts (UPI, Net Banking, Cards, NACH, eMandates, wallets, etc.). Ability to translate business needs into structured product requirements with clear documentation and user stories. Experience working with Agile development methodologies and familiarity with tools such as Jira, Confluence, Figma, or similar. Analytical mindset with proficiency in using data tools (Excel, SQL basics, or product analytics platforms) to derive insights and drive decision-making. Excellent communication, stakeholder management, and problem-solving skills with the ability to collaborate across technical and non-technical teams. Self-driven, detail-oriented, and comfortable managing multiple priorities in a fast-paced product environment.

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