Regional Credit Manager
2 weeks ago
The Regional Credit Manager plays a crucial role in overseeing Area Credit Managers and Credit Managers at the location. This incumbent will lead Credit underwriting and Portfolio quality management for the region, responsible for all Underwriting decisions, approvals, deviations, and exception management.
Key Responsibilities:
Strategy
- Collaborate with the Chief Credit Officer to develop a Credit Underwriting vision and create credit and underwriting policies & processes.
- Partner with the location business head to craft a growth strategy for the company, emphasizing a healthy portfolio and minimal stress accounts/NPAs.
Maintaining Credit Quality
- Manage vendors for maintaining quality and TAT for all verification and validation.
- Regularly monitor and conduct sample checks on verification and vendor processes.
- Meet with loan borrowers and applicants for personal interaction based on the risk profile of cases.
- Conduct preliminary screenings of borrower profiles for maintaining input quality of the credit system.
- Perform first-level document checks for fraud prevention, data correction, and information completeness.
Implementation of Risk Management Tools, Initiate Processes Improvement, Automation, and Impart Training
- Adhere to credit decisioning parameters as per Credit Policy on loan proposals.
- Introduce new product and policy amendments based on local market experience.
- Implement automation and process improvements for better customer experience, while maintaining the organization's risk appetite.
- Provide structured training to internal teams and business associates on a regular basis.
Relationship Management, Customer Service, and Team Management
- Oversee the end-to-end credit approval process within agreed turnaround times (TATs) and be responsible for all underwriting decisions, approvals, deviations, and exceptions for the location.
- Collaborate with recoveries and analytics teams to generate business insights and improve the credit appraisal process.
- Identify and mitigate risks through regular portfolio monitoring and take timely decisions on exposure levels, collateral, etc.
- Effectively manage the location credit team and guide team members to take credit risk decisions aligned with the company's risk appetite.
- Ensure ongoing training and that all employees are suitably skilled and qualified for their roles.
Risk Management
- Ensure compliance with all relevant credit policies and procedures at the location.
- Identify, analyze, and propose mitigation measures for various risks applicable to the credit function at the location.
Skills:
- Extensive Knowledge of retail loans preferably LAP or PL products
- Hands-on experience of Credit buying, Field credit processes, People management skills
- Excellent communications abilities in English and any regional language
- Servicing ability in terms of processing TAT (Turnaround Time) and relationship management
- Excellent interpersonal skills, Team player, and Motivator
- CA, CFA, or MBA Finance
- 15-18 years of related work experience in the financial services sector
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