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Neighbourhood Housing Officer
1 week ago
3 months contract with a local authority
Job Summary:
· This role provides a frontline, trusted service to our residents, as they move in and out of their homes, coping with changes in their personal circumstance or experiencing problems with their neighbours or in their communities. By assessing and understanding the context of people’s lives and identifying predictable demand the team will use systems thinking principles, learning from the experience of our residents to challenge and ultimately change where required the way the system is working , ensuring we deliver the best outcomes for our residents. The Neighbourhood Officer will have an important role to play working directly with other services, both internally and externally to meet residents need and help build the resilience of our residents and communities.
Key Duties/Accountabilities:
· To understand the ongoing presenting and contextual needs of our residents and our properties and neighbourhoods;
· To act as a lead contact for Tenant and Resident Association in the neighbourhood;
Additional information to note:
· 36.00 per week
· 09:00am – 17:00pm
The closing date for this position is 27/07/2024
Requirements
•Ability to listen and understand resident demands, Ability to build capabilities and encourage tenants to reach their own solutions; •Ability to use initiative to meet resident demands creatively and innovatively to explore possibilities for improvement and more effective delivery; •Ability to understand patterns of resident demands and provide a flexible approach according to individual needs;
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