Front of House Manager

4 weeks ago


india Forte Village Full time
Job Description

Front of House Manager

Sei appassionato/a di ospitalità e desideri essere parte di un team dedicato al lusso e al comfort? Il Forte Village Resort, rinomato complesso turistico in Sardegna, sta cercando un/a Addetto al Ricevimento per arricchire il nostro team accogliente.

Responsabilità:

  • Coordinare e sovrintendere le operazioni quotidiane della reception e del front office.
  • Garantire un servizio clienti eccellente e risolvere eventuali problemi o reclami.
  • Collaborare con il team per ottimizzare l'efficienza operativa e migliorare continuamente la qualità del servizio.
  • Supervisionare la formazione del personale del front office.
  • Mantenere alti standard di pulizia e presentazione nella lobby e nelle aree comuni.
  • Collaborare con altri dipartimenti per garantire un'esperienza senza intoppi ai nostri ospiti.

Requisiti:

  • Esperienza comprovata in ruoli di gestione nel settore alberghiero.
  • Eccellenti abilità comunicative e relazionali.
  • Conoscenza fluente della lingua inglese e di una seconda lingua straniera.
  • Familiarità col PMS Opera

 

Unisciti a noi per creare esperienze indimenticabili per i nostri ospiti al Forte Village Resort.

Forte Village Resort è un datore di lavoro che promuove le pari opportunità. Incoraggiamo candidature da persone di tutte le età, background e abilità.


Requirements
Costituisce requisito fondamentale un ottimo orientamento al cliente e una naturale predisposizione al lavoro di squadra.
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