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Audio Video Field Technician

4 weeks ago

Delhi, India Mangalam Automation Full time

We are seeking a technically inclined and eager to support the design, installation, programming, and maintenance of Audio Video Solutions. This role is ideal for someone passionate about technology, installation, and hands-on work with modern equipment's in high-end commercial, residential and hospitality projects.

KEY RESPONSIBILITIES:

  • On-site technician with the knowledge and skillset to fix 99% of issues in rooms
  • Configuration of endpoints and infrastructure
  • Preparation of room audits ensuring technology can work at optimum level
  • Performs preventative maintenance to ensure equipment and room is ready for use
  • Responsible for identifying defective/failed equipment and providing solutions
  • Perform on site User Acceptance testing
  • Install software upgrades
  • Form strong partnerships with local help desk, building facilities, events, executive support, and EA's of high profile staff
  • Maintains up to date knowledge of relevant industry standard hardware as well as proprietary tools
  • 75% Travel to customer sites as required

Must Have Experience with Audio Visual Troubleshooting, maintenance and signal flow to be considered.

ESSENTIAL CRITERIA:

  • Ability to be self-motivated and accountable in a fast-pace, independent environment
  • Ability to think creatively as well as methodically regarding technical issue
  • Technical skills must include a knowledge of Cisco, Crestron, Extron, Biamp, Shure, Clearone, QSC and other AV/VC related hardware and signal flow
  • Must be able to read and understand plans to ensure everything is done correctly and then do any additional configuration that is required
  • Strong interpersonal, customer service, and conflict resolution skills
  • Willingness to learn and adapt to client culture
  • Ability to work both independently as well as with a team
  • Must have critical thinking and problem solving ability
  • Be flexible and adaptable to change and hours of work, to meet the needs of the customer
  • Ability to handle physical tasks such as lifting large/heavy objects and physical integration/maintenance work

Job Type: Full-time

Pay: ₹13, ₹20,000.00 per month

Experience:

  • AV installation: 3 years (Preferred)

Willingness to travel:

  • 100% (Preferred)

Work Location: In person