Senior Process Specialist

4 weeks ago


bangalore, India Fidelity Investments Full time

Job Description:

Job Title– Senior Process Specialist – Operations Processing

Associate will be responsible for accurate and timely processing of pension calculations of Low to High complexity in a multi-client environment . Associate must understand Fidelity systems, learn and process financial transactions on respective client database. They should also work closely with upstream and downstream processes for the overall service to the end client / participant.

The Purpose of this Role

Pension calculation based on customer request received through Customer Service Group or online request

Process various types of pension benefit requests like estimates, termination benefits and final benefits. 

Benefit calculation should be performed by referring to the plan guidelines for respective clients.

Identifying the calculation related system issues and fixing the same within the defined timeliness and accuracy standards

Provide support to internal client focusing teams (Issue Resolution, Audit & Control, Client Service Manager’s etc.)

The Value You Deliver

Work towards building functional knowledge and serving as the subject matter expert on assigned clients

Ensure timely completion of transaction based on the turnaround agreed on the request type

Ensure accurate and timely processing of pension benefits

Provide back-up coverage for other transaction processors, as needed.

The Skills that are Key to this role

Technical / Behavioral

Good at numbers(numerical ability)

Logical reasoning and Analytical thinking

Strong PC Software skills (i.e. Excel, Outlook and Word)

Strong Comprehension skills. Good at interpretation of plan documents.

Excellent verbal and written communication skills required

Service mind set – Customer or Participant focus 

Ability to learn and adapt to changes and new processes

The Skills that are good to have for this role

Strong in Ms. Office application

Skills (effective communication, able to work with teams, research skills) required for the role.



  • bangalore, India FRI FIL India Business and Research Services Private Limited Full time

    About the Opportunity Job Type: PermanentApplication Deadline: 30 June 2024 Title PEX (Process Excellence) Senior. Specialist Department Process Simplification and Optimisation Location India Reports To Process Excellence Implementation Lead (PEX Lead) / Master Black Belt Level Grade 5 We share a commitment to making...


  • bangalore, India FRI FIL India Business and Research Services Private Limited Full time

    About the Opportunity Job Type: PermanentApplication Deadline: 30 April 2024 Title PEX (Process Excellence) Senior. Specialist Department Process Simplification and Optimisation Location India Reports To Process Excellence Implementation Lead (PEX Lead) / Master Black Belt Level Grade 5 We share a commitment to making...

  • Senior IT Specialist

    4 weeks ago


    bangalore, India Papaya Global Full time

    Papaya Global is an established B2B tech unicorn in hypergrowth. We are on a mission to reimagine the payroll category with game-changing, disruptive technology.Papaya Global is reinventing workforce management, global payroll, and payroll payments to remove the friction of complexity and regulation. Our automated platform helps companies hire, onboard,...

  • Senior Specialist

    4 weeks ago


    bangalore, India Fidelity Investments Full time

    The Purpose of This Role The Employee Resolution (ER) – Senior Process Specialist works closely on pension accounts and will act as the point of contact for any research that is required pertaining to any customer. The associate would be working with multiple teams to ensure that the issues or queries raised by the customers are handled...

  • Senior IT Specialist

    4 weeks ago


    bangalore, India Papaya Global Full time

    Papaya Global is an established B2B tech unicorn in hypergrowth. We are on a mission to reimagine the payroll category with game-changing, disruptive technology. Papaya Global is reinventing workforce management, global payroll, and payroll payments to remove the friction of complexity and regulation. Our automated platform helps companies hire, onboard,...

  • Senior CMDB Specialist

    2 months ago


    Any Location/Bangalore, IN Allime Tech Solutions Full time

    Job Description:We are seeking an experienced and highly skilled Senior CMDB Specialist to join our dynamic team. As a CMDB Specialist, you will play a crucial role in managing our Configuration Management Database (CMDB) to ensure the integrity, accuracy, and reliability of our IT infrastructure data. The ideal candidate will have a solid background in...


  • Any Location/Bangalore, India Allime Tech Solutions Full time

    Job Description:We are seeking an experienced and highly skilled Senior CMDB Specialist to join our dynamic team. As a CMDB Specialist, you will play a crucial role in managing our Configuration Management Database (CMDB) to ensure the integrity, accuracy, and reliability of our IT infrastructure data. The ideal candidate will have a solid background in...

  • Senior CMDB Specialist

    2 months ago


    Any Location/Bangalore, India Allime Tech Solutions Full time

    Job Description:We are seeking an experienced and highly skilled Senior CMDB Specialist to join our dynamic team. As a CMDB Specialist, you will play a crucial role in managing our Configuration Management Database (CMDB) to ensure the integrity, accuracy, and reliability of our IT infrastructure data. The ideal candidate will have a solid background in...

  • Process Specialist

    2 weeks ago


    bangalore, India Bosch Full time

    Job Description Process Specialist-Design approval, Line build co-ordination, per-acceptance, Installation & line release.-2nd level Machine down time solving & guiding.-Internal & Customer defects problem solving by using 7QC tools PDCA approach.-Process improvement. (Utilization, POKAYOKE, CIP projects)-Process Audits co-ordination, Capability &...

  • Process Specialist

    4 weeks ago


    bangalore, India Bosch Full time

    Job Description Process Specialist-Design approval, Line build co-ordination, per-acceptance, Installation & line release.-2nd level Machine down time solving & guiding.-Internal & Customer defects problem solving by using 7QC tools PDCA approach.-Process improvement. (Utilization, POKAYOKE, CIP projects)-Process Audits co-ordination, Capability &...


  • bangalore, India HireRight Full time

    Overview The main purpose of the role is continuous service delivery quality improvement in order to provide the Clients with the first class screening services. A focus on a constant quality increase and support the Team in this area is an integral part of the role. Responsibilities Senior Quality Assurance Specialist’s...


  • bangalore, India FRI FIL India Business and Research Services Private Limited Full time

    Description Title PEX Specialist Department Process Simplification and Optimisation Location UK / Ireland / India / China / Germany/ Others Reports To Process Excellence Sr. Specialist (PEX Sr. Specialist) Level Grade 3 We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved...


  • bangalore, India Fujitsu Full time

    Service Process Specialist will respond to contractual incidents, s, and complaints by identifying, monitoring and recording information. Ensure the Incident / Change / Problem / Knowledge Management process, procedures and work instructions are adhered to by all relevant parties Monitor and report on the effectiveness of the Incident / Change / Problem /...


  • bangalore, India Target Full time

    JOIN THE EVOLUTION OF RETAIL – AS AN ITEM PROCESS ANALYSTSimilar Industry Titles and Key Words : Process Analyst, Process Lead, Business Process Specialist, Process Specialist, Catalog Specialist, Process Knowledge LeadUse your skills, experience and talents to continue building an industry leading Item Center of Excellence. As the Item Process Analyst...

  • Senior Specialist

    2 months ago


    bangalore, India LTIMindtree Full time

    Senior Specialist - Architecture Job Req Id: 1274294 • Proficient in programming skills using C, TCL and Python  • Knowledge of Platform Features like ENV, Data path, Rommon and Firmware  • Knowledge of Forwarding features such as L2, L3, ACL, MCAST, QoS, Netflow and IPSEC ."""""" " Min Salary: Max Salary: Job Segment: Cisco, Firmware,...


  • bangalore, India Software AG Full time

    We help you create effortlessly connected experiences for your customers, employees and partners with an enterprise-grade iPaaS that integrates anything, anywhere, any way you want. By bringing application, data, API and B2B integration together in the same generative AI-enabled platform, you can run a high-performing enterprise and constantly improve it...


  • bangalore, India NTT DATA Services Full time

    Financial Analysis Senior Specialist Minimum 6-8 years of financial cost controlling experience Experience in annual financial planning, forecasting and monthly close/ variance Ability to interact, engage and influence senior business leaders Knowledge of SAP and financial reporting structure Hands on and detail oriented, with a strong ability to co-ordinate...

  • Senior Specialist

    2 months ago


    bangalore, India LTIMindtree Full time

    Senior Specialist - Business Analysis Job Req Id: 1253497 F&A services Min Salary: Max Salary: Job Segment: Business Analyst, Technology

  • Process Specialist

    3 days ago


    bangalore, India Oracle Full time

    Job Description Global Finance Information Center in Bangalore is strategic shared service finance center of Oracle finance. Accounts Receivables Center of Excellence team is primarily engaged in managing operations of all modes of invoice delivery while focusing on process excellence in the new generation electronic invoicing space. The position is...

  • Process Specialist

    1 month ago


    bangalore, India Oracle Full time

    Job Description Global Finance Information Center in Bangalore is strategic shared service finance center of Oracle finance. Accounts Receivables Center of Excellence team is primarily engaged in managing operations of all modes of invoice delivery while focusing on process excellence in the new generation electronic invoicing space. The position is...