Senior Executive – Operations

Job Summary
We are looking for a data oriented and operations-centric Senior Executive – Operations to support the optimization of our operational processes through data visualization, performance tracking, and process automation. This role will involve working closely with cross-functional teams to manage operational data, develop dashboards, and provide actionable insights that drive decision-making and efficiency. The ideal candidate has strong analytical skills, hands-on experience with data tools, and a proactive approach to solving operational challenges.

Responsibilities And Duties

• MIS Operations and workload Management: Oversee organization-wide resource allocation, staffing, and workforce planning in collaboration with department POCs.
• Data Visualization & Dashboarding: Design, build, and maintain interactive dashboards using tools like Ms-Excel, Zoho Analytics, Power BI, or Tableau to track operational metrics and KPIs.
• Operational Data Management: Collect, clean, and organize data from various sources (e.g., project management, HR, finance) to ensure accurate and up-to-date reporting using data visualisation.
• KPI Monitoring & Reporting: Monitor key performance indicators across departments and generate regular reports to support leadership with performance insights and trend analysis
• Process Automation Support: Collaborate with teams to automate repetitive operational tasks using low-code platforms, integrations, or scripts.
• Workforce & Resource Tracking: Assist in tracking workforce allocation, timesheet compliance, and project staffing using tools like Zoho Projects.
• Continuous Improvement: Support process improvement initiatives by identifying inefficiencies, analysing data trends, and recommending practical solutions.
• Cross-functional Collaboration: Coordinate with internal teams (HR, Finance, Project Delivery) to align operational reporting with organizational objectives.

Education And Experience

• 2-3+ years of experience in operations, data analysis, or data visualization roles.
• Experience with Zoho Projects or similar tools like Ms-Excel, Power BI, or Tableau for time tracking and project management.
• Strong background in data analysis, business process reengineering, and strategic planning.
• Proficient in Excel/Google Sheets and basic data manipulation, familiarity with SQL or scripting is a plus.
• Demonstrated ability to lead cross-functional teams and manage multiple projects simultaneously.
• Excellent organizational, problem-solving, and decision-making skills.
• Strong verbal, written, and interpersonal communication skills.

An ideal candidate would share our way of working

• Solve for the Customer: Lumenci is a customer-first company, with the focus to create a long-term relationship with our clients. Customers here include internal employees and candidates who are part of the recruitment process.
• Quality, Ownership and Accountability: We are passionate about results and take full ownership of our work. We are performance oriented and have a drive for excellence.
• Collaboration: We encourage collaboration over competition, work in small teams and believe that teams do better than individuals.
• Growth Mindset: We are adaptable to changing requirements and needs of a dynamic high growth company. We encourage each other to take diverse initiatives and develop new competencies.

About Lumenci
Lumenci is the technology industry's most strategic legal assets monetization partner. We work with the world's top technology companies, law firms, inventors, deep tech start-ups, and specialty funds to find the value in their inventions and legal assets and help them pursue—and defend—that value throughout the monetization lifecycle. We work with a wide variety of technologies including hardware and software, telecom, networking, and semiconductor technologies. Lumenci combines technology domain expertise with strategic industry connections to guide towards the best route to ROI. From ideation to monetization -- we illuminate the way.

Location
: Gurugram

Skills: dashboard,resource planning,workforce planning,mis,data visualization