Customer Care Executive
2 weeks ago
Associate Service ConsultantLevel:
ExecutiveLocation:
GurgaonAbout Policybazaar:As India’s largest insurance broker, Policybazaar is committed to making insurance accessible and understandable for every Indian. Since 2008, we have been at the forefront of transforming the insurance sector by providing transparent, efficient, and unbiased solutions tailored to the diverse needs of over 80.5 million registered users.
Roles and Responsibilities:Providing customer support over the phone or by email.Reaching productivity that meets job standards, while working with speed and accuracy.Please answer any questions about products or the company.Meeting and exceeding targets as assigned periodically.Responding in a timely and effective manner to all internal communication
ISMS Responsibilities:Be aware and comply with the ISMS Policy, procedures, and objectives;Actively participate in ISMS exercises;Request access to information access from their Team Leaders/ Executives;Report known and suspected security incidents to the IT Helpdesk;Protect the secrecy of passwords; andProtect information assets they use against compromise of assets confidentiality, integrity, or availability.
Desires Skills and Experience:Bachelor’s Degree or equivalentMinimum 6 months of experience in Customer ServiceExcellent communication and interpersonal skillsShould be confident & dynamicShould be efficient in resolving customer queries and concernsShould be a Team Player, Quick learner, creative, and achieverShould be passionate about work output
What do we offer?Endless growth opportunityGMC – Group Medical CoverageGroup Personal Accident InsuranceGratuityWellness ProgramsGive back to society through CSRContinuous talent enhancement programChildcare facilityEncouraging child education
We Are an Equal Opportunity Employer
Join Policybazaar.com and become part of a collaborative work environment where colleagues support each other's growth. If making an impact matters to you, Policybazaar is the ideal place to thrive.
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